Bilingual Automotive Service Advisor
Trustlane Automotive | Position based in Salinas, CA
Trustlane Automotive is hiring a Bilingual Automotive Service Advisor to support our growing customer base. This opportunity is ideal for an experienced advisor commuting from the Monterey County, Santa Cruz’s County, who understands shop workflow, repair order management, and customer communication in a high-volume environment.
Important: All work is performed at our shop in Salinas, CA. Candidates from Santa Cruz, Capitola, Scotts Valley, Watsonville and surrounding communities are encouraged to apply if comfortable commuting.
What You’ll Be Responsible For
• Greeting customers and documenting vehicle concerns
• Reviewing technician inspections and preparing repair recommendations
• Presenting estimates clearly and confidently
• Managing active repair orders throughout the day
• Coordinating with technicians to maintain efficient workflow
• Ensuring timely communication and strong customer experience
You’ll be supported by experienced technicians and structured internal systems — you won’t be left chasing information.
Compensation
Base pay + performance-based commission
Typical annual earnings: $60,000 – $120,000+
Many advisors earn $5,000 – $10,000 per month
Consistent car count = consistent earning opportunity.
Benefits
• 50% employer-paid health insurance
• Dental & vision coverage
• Simple IRA retirement plan
• Paid time off and holidays
• Employee discounts
What We’re Looking For
• Prior experience as an Automotive Service Advisor or Service Writer
• Bilingual English/Spanish (required)
• Comfortable managing multiple customers at once
• Organized and dependable
• Professional communication skills
• Team-oriented mindset
TekMetric Shop management system experience preferred,
Salesfix academy Graduate a Plus!
About Trustlane Automotive
Trustlane Automotive is a locally owned, high-volume independent shop serving Monterey County. With over 900 customer reviews and a 4.8 rating, we’ve built a reputation on structured processes, accountability, and long-term team retention.
Apply
Apply through this posting
or text 831-809-7583 (confidential)
A short introduction is perfectly fine.