Bilingual Front & Back Office Medical Assistant
Location: Visalia, CA
Job Type: Full-Time | Temp-to-Hire
Pay: $19$21/hour during temporary period (pay increase available upon conversion to company payroll)
Join a Local Healthcare Team Through Hire Up Staffing!
Hire Up Staffing is seeking a professional, dependable, and
Bilingual Front & Back Office Medical Assistant for a full-time temp-to-hire opportunity with a local medical practice in Visalia, CA.
This position is ideal for a Medical Assistant who is comfortable supporting both
front office administrative functions and back-office clinical duties. The successful candidate will provide excellent patient service, assist providers, maintain accurate medical records, and help ensure the office operates efficiently in a fast-paced environment.
Ophthalmology experience is preferred but not required.
Responsibilities
Front Office Duties
- Greet and check in patients in a professional and welcoming manner.
- Answer phones, assist patients with questions, and direct calls appropriately.
- Schedule and coordinate patient appointments.
- Verify patient demographics, insurance information, and eligibility as needed.
- Collect and document required patient information.
- Assist with referrals, authorizations, insurance documentation, and follow-up.
- Maintain accurate and organized patient records.
- Communicate professionally with patients, providers, insurance companies, and office staff.
Back Office Duties
- Prepare patients for provider visits, examinations, and procedures.
- Obtain and document patient medical history, vital signs, and other clinical information.
- Assist providers with examinations and routine clinical workflows.
- Prepare exam rooms and maintain appropriate clinical supplies.
- Support patient care before, during, and after provider visits.
- Maintain accurate clinical documentation and patient records.
- Follow office procedures and applicable safety and infection-control standards.
General Responsibilities
- Provide excellent customer service and maintain a positive patient experience.
- Assist with additional front and back-office responsibilities as needed.
- Remain flexible and productive when daily priorities or patient volume change.
- Work collaboratively with a small, team-oriented staff.
- Maintain professionalism, reliability, and confidentiality at all times.
Qualifications
- Bilingual English/Spanish required.
- Medical Assistant experience required.
- Experience working in both front and back office medical settings preferred.
- Ophthalmology experience is a plus but not required.
- Experience with referrals, authorizations, insurance verification, and medical documentation preferred.
- Strong computer and organizational skills.
- Excellent communication and customer service skills.
- Ability to multitask and prioritize responsibilities in a fast-paced medical office.
- Strong attention to detail and accuracy.
- Dependable attendance and a consistent work history.
- Professional demeanor and ability to work effectively as part of a small team.
- Ability to communicate compassionately and professionally with a diverse patient population.
About the Practice
- Small, team-oriented medical office with approximately 6 employees.
- Provider sees approximately 4045 patients per day.
- Team members are expected to be flexible, proactive, and willing to assist with both front and back-office responsibilities.
- Thursdays require additional administrative support while the provider is out of the office.
Hiring Process Requirements
Candidates selected for consideration will be asked to:
- Participate in a video interview.
- Provide an updated resume.
- Provide professional references as part of the hiring process.
Professional Expectations
This practice values professionalism, reliability, teamwork, and a positive patient experience. Candidates should demonstrate:
- Strong workplace professionalism.
- Excellent verbal and written communication skills.
- A dependable work history and strong attendance.
- The ability to work independently while contributing to a small team.
- A commitment to providing high-quality service and support to patients and the healthcare team.
If you are a
bilingual Medical Assistant with front and back office experience looking for a long-term opportunity with a local healthcare practice, we encourage you to apply through Hire Up Staffing!
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