Bilingual Care Coordinator (Spanish/English)

America's Home Health Services
  • Wilkes-Barre, Pennsylvania
    30+ days ago

    Job Description

    BILINGUAL (SPANISH/ENGLISH)

    We believe our team deserves to be supported just as much as the individuals we serve. Here’s what you can expect:

    • Over a month of Paid Time Off (PTO) – because balance matters
    • Comprehensive Medical, Dental & Vision Insurance
    • Retirement Plan Options to help you plan for the future
    • Career Growth Opportunities – we promote from within
    • Supportive Team Environment that values your contributions
    • Ongoing Training & Development to sharpen your skills
    • Meaningful Work that truly impacts lives every day

    What You’ll Do

    As Care Coordinator, you’ll be at the center of our operations, ensuring smooth communication and high-quality service delivery:

    • Use state-of-the-art scheduling software to coordinate care for consumers
    • Manage EVV compliance and clock in and out reports throughout entire shift
      • Includes outgoing texts, phone calls and emails to staff 
      • Includes sending electronic timesheets
      • Adjust schedules as necessary
    • Schedule caregivers, including new hires and last-minute replacements
    • Deliver top-tier customer service to clients and staff
    • Manage a multi-line phone system in a fast-paced environment
    • Receive and address consumer and caregiver concerns with professionalism and empathy
    • Collaborate with internal teams to ensure seamless care coordination
    • Maintain accurate documentation and scheduling records
    • Support general administrative and coordination duties typical in home care settings

    What We’re Looking For

    • Strong organizational and multitasking skills
    • Excellent communication and problem-solving abilities
    • Experience in scheduling, customer service, or healthcare coordination preferred
    • Ability to stay calm and effective in a fast-paced environment
    • A compassionate, team-oriented mindset

    Make a Difference With Us

    At America’s Home Health Services, you’re more than an employee—you’re part of a mission-driven team dedicated to improving lives across Pennsylvania. If you’re ready to grow your career while making a meaningful impact, we’d love to hear from you.

    We’re proud to be an equal opportunity employer—diverse team, big hearts, and zero tolerance for anything less.

    Numbers & Facts

    LocationWilkes-Barre, Pennsylvania

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