Bilingual Central Scheduler

Company Description

Ability Rehabilitation believes in placing the well-being of our patients first. We accomplish this by carefully selecting compassionate, dedicated, and team-oriented staff. Our company is therapist owned with over 20 years of qualified therapy experience. Step inside our locations, and you will feel a culture of care, professionalism, and human connection. We serve communities in nine counties, with a total of 27 outpatient clinics, and we are still growing, so join our company and grow with us!

Job Description

We are seeking a highly organized and efficient Bilingual Central Scheduler to join our team in Sanford, United States. The ideal candidate will be responsible for coordinating and managing appointments, procedures, and resources across our healthcare facility, ensuring smooth operations and optimal patient care.

• Manage and maintain the centralized scheduling system for multi-disciplinary services.
• Coordinate patient appointments, procedures, and follow-ups using scheduling software
• Communicate effectively with patients, healthcare providers, and staff to schedule and confirm appointments.
• Resolve scheduling conflicts and make necessary adjustments to maximize efficiency
• Ensure compliance with healthcare regulations and organizational policies
• Collaborate with various departments to streamline scheduling processes
• Handle patient inquiries and provide excellent customer service
• Maintain accurate and up-to-date patient records in the scheduling tracking system.

Qualifications

• Proven experience (2-3 years) in scheduling or related administrative role, preferably in a healthcare setting
• Proficiency in scheduling software and Microsoft Office Suite, especially Excel
• Excellent time management and multitasking skills
• Strong written and verbal communication abilities
• Demonstrated problem-solving skills and attention to detail
• High school diploma or equivalent required; Associate's or Bachelor's degree in Healthcare Administration or related field preferred
• Knowledge of medical terminology and procedures preferred
• Familiarity with healthcare regulations and compliance standards
• Ability to work in a fast-paced environment and handle high-volume scheduling
• Strong organizational skills and ability to prioritize tasks effectively
• Customer-oriented mindset with a commitment to providing exceptional service

Additional Information

At Ability Rehabilitation, we believe in fostering a rewarding and supportive work environment. We offer:

• Competitive salary
• Excellent benefits package including 401k, health, dental, vision, and generous paid time off
• Multiple opportunities for professional development, specialization, and leadership
• Employee discount plans
• Employee Assistance Program (EAP)
• Investment from a company that wants you to succeed and thrive