Bilingual Clinical Care Coordinator (CMA)

Bilingual Clinical Care Coordinator (CMA)
Location: Nashville, Tennessee 37204
Employment Type: Full-Time
Schedule: Monday–Friday | Day Shift
Compensation: $22.00–$25.00 per hour
Reports To: Clinic Operations Leadership

Join a Team Dedicated to Community Health
A respected nonprofit healthcare organization in Nashville is seeking a bilingual Certified Medical Assistant to support the delivery of high-quality outpatient care in a patient-centered clinical setting.

This position offers the opportunity to work closely with healthcare providers while helping individuals access essential medical services, preventive care, and ongoing treatment. The ideal candidate is compassionate, organized, and committed to creating a welcoming experience for patients from diverse backgrounds.

About the Clinic
Our multidisciplinary healthcare team provides a variety of services focused on prevention, wellness, and long-term health management, including:

• Preventive healthcare services
• Infectious disease treatment and monitoring
• Sexual wellness and education programs
• Laboratory testing and diagnostic support
• Patient navigation and care coordination

Position Summary
The Clinical Care Coordinator will support providers with direct patient care, clinical procedures, documentation, and administrative tasks. This role plays an important part in maintaining efficient clinic operations while ensuring patients receive attentive and respectful care throughout their visit.

Core Responsibilities

Patient Care Support

• Welcome and prepare patients for clinical appointments
• Obtain and document vital signs, medical history updates, and medication information
• Assist healthcare providers during examinations and minor procedures
• Provide patients with information and support related to their care plans
• Help maintain a positive and inclusive patient experience

Clinical Procedures

• Perform venipuncture and specimen collection
• Administer injections and prescribed medications within scope of practice
• Process laboratory specimens and coordinate testing requirements
• Ensure exam rooms and clinical areas are properly stocked and prepared
• Follow established infection control and safety protocols

Documentation & Coordination

• Maintain accurate electronic health records and patient documentation
• Schedule appointments and assist with patient follow-up activities
• Support communication between patients, providers, and clinic staff
• Respond to patient inquiries and assist with care coordination needs
• Participate in quality improvement initiatives and clinic projects

Operational Support

• Assist with daily clinic workflow and administrative functions
• Contribute to a clean, organized, and professional healthcare environment
• Support ongoing staff training and operational initiatives
• Maintain confidentiality and compliance with applicable healthcare regulations

Qualifications
Qualified candidates will typically possess:

• Active Certified Medical Assistant (CMA) credential in Tennessee
• Current Basic Life Support (BLS) certification
• Previous experience in a clinical or outpatient healthcare setting preferred
• Experience using electronic medical record systems is beneficial
• Fluency in both English and Spanish required
• Strong interpersonal, organizational, and communication skills
• Ability to remain calm, professional, and patient-focused in a fast-paced environment

Why Consider This Opportunity?

• Work for a mission-focused organization making a meaningful impact in the community
• Join a collaborative and supportive healthcare team
• Participate in ongoing training and professional development opportunities
• Contribute to initiatives that improve access to healthcare services
• Build rewarding relationships with patients and colleagues

Benefits

• Competitive hourly compensation
• Generous paid time off program
• Paid holidays throughout the year
• Medical, dental, and vision coverage
• Employer-paid life insurance
• Long-term disability coverage
• 403(b) retirement savings plan
• Employee Assistance Program (EAP)
• Continuing education and professional development support

Additional Information
Applicants should be able to reliably commute to the Nashville area or relocate prior to beginning employment.

Equal Opportunity Employer
We believe diverse perspectives strengthen our organization and the communities we serve. Qualified applicants will receive consideration for employment regardless of any characteristic protected by applicable law.