Call Volume, Cancer, Case Management, Chronic Renal Disease, Clinical Information, Clinical Medicine, Clinical Monitoring, Clinical Nursing, Clinical Trial, Communication Skills, Conferences, Contact Management, Critical Care, Customer Retention/Renewal, Customer Support/Service, Disease, English Language, Finance, Financial Services, Health Plan, Health Plan Membership, Leadership, Logistics, Maintain Compliance, Medications, Metrics, Microsoft Product Family, Multilingual, Nursing, Oncology, Peripheral Hardware, Presentation/Verbal Skills, Registered Nurse (RN), Side Effects, Spanish Language, Time Management, Treatment Plan, Utilization Management, Willing to Travel, Writing Skills
Compensation: $90,000 - $105,000 annual salary, plus annual potential for bonus and merit increases
Employment Type: Full-Time, Salaried, Exempt
Reports to: Director of Oncology and Infusion
Location: US; fully remote with minimal travel
Schedule: Mostly standard business hours, with some flexing to support members in every US time zone
Who We Are
Renalogic is dedicated to helping our clients manage the human and financial costs of chronic kidney disease. To help us in our mission, we hire people who are humble, hungry, and smart. And it sure helps if you have a sense of humor. We're not perfect, but we're trying to build a company that we are all proud of. Our 96% client retention suggests we're on the right path.
Position Overview
As the Clinical Nurse Navigator (RN), you'll serve as the primary Nurse for oncology care navigation, coordination, guideline-based treatment oversight, symptom assessment, escalation, and survivorship planning. You'll function across the full cancer continuum and provide clinical leadership to ensure care delivery is evidence-based, safe, member-centered, and cost-conscious.
As the Clinical Nurse Navigator of a growing program, your role encompasses advanced clinical oversight, pathway alignment, interdisciplinary coordination, and escalation authority to providers.
How You'll Contribute
- Establish and maintain contact with assigned oncology members via phone, text, email, and video calls.
- Initiate nursing care plans, educating members on treatment regimens, symptom management, side effects, and disease-specific program benefits.
- Obtain and use clinical information to develop individualized member and clinician-centered care plans that complement oncologist guidance/plan of care.
- Utilize motivational interviewing to empower members, support adherence, and encourage enrollment of new or inactive members in employer-sponsored programs.
- Coordinate care among providers, pharmacies, and support services; facilitate access to medications, infusion services, and financial assistance programs.
- Identify and educate members eligible for clinical trials or therapy adjustments, coordinating logistics with providers and sponsors.
- Monitor adherence, side effects, and treatment response; escalate issues when needed to support physician-directed care.
- Provide emotional support and connect members to counseling, support groups, and survivorship resources.
- Document, request, and send member information per HIPAA; track interactions and outcomes in the EHR.
- Meet assigned metrics, including call volume and enrollment requirements; adapt approaches using multiple communication channels.
What You'll Need to Have
- RN license in good standing within a compact state and willingness to obtain licensure in other states as needed.
- A minimum of 4 years' RN experience in a related role; clinical experience in oncology, infusions or critical care, including care navigation, treatment support, and/or complex case management is required.
- Must be able to flex your work schedule to support members in every US time zone, which means working some evening and weekend hours.
- Be able to speak, write, and communicate fluently in English and Spanish.
- Utilization Review and/or Care Management preferred.
- Experience working 100% remote as a nurse is highly preferred.
- Ability and willingness to travel occasionally, which will include overnight stays for corporate gatherings, conferences, and health fairs.
- Ability to attend and professionally engage in video meetings.
- Proficient technological skills, meaning you can effectively and efficiently use computers, peripheral equipment, and applications/systems, including Microsoft products.
- Autonomous self-starter who is comfortable with ambiguity.
- Creative mindset and ability to appropriately challenge the status quo.
- Superb written and oral communication skills.
- Ability to overcome obstacles with a ‘yes if...' approach.
- Ability to effectively balance competing deadlines without losing focus on the bigger picture.
- Reliable internet and power with a designated area to conduct work with minimal interruptions.
What We Offer
- Market competitive salary, including potential annual merit increases and bonuses contingent on the company's fiscal performance.
- Generous time off and paid holidays because we value recharging.
- Exceptional healthcare coverage, with the majority of medical, dental and vision premiums covered by us.
- 401k with generous employer match.
We are proud to be an equal opportunity employer, which means that our employment decisions are inclusive and welcoming, regardless of race, gender, age, color, sexual orientation, gender identity, pregnancy status, religion, national origin, disability, or any other personal, physical, mental, or sensory traits. All individuals who are offered a position must successfully pass a background and reference check prior to their start. All individuals must demonstrate they are legally authorized to work in the United States without sponsorship.