Job Summary Capital Credit LLC is seeking a motivated and driven Bilingual Collections Specialist to join our expanding team. If you have strong communications skills, a results-oriented mindset, and thrive in a fast-paced environment, we would love to hear from you.
Responsibilities
Utilize effective collection strategies to minimize delinquencies and improve recovery rates
Research client information and historical data on accounts
Communicate professionally with customers to establish and maintain strong relationships
Make clear and concise arrangements with past due customers
Maintain accurate documentation and report unresolved issues to supervisors
Collaborate with team members and management to resolve issues with customers
Qualifications
High school diploma/GED required
Previous experience as a Collection Specialist or in a similar position
Understanding of collection techniques
Knowledge of debt collection laws and regulations
Familiarity with Microsoft Office, Excel, and computer databases
Ability to work well under pressure
Excellent communication and negotiation skills
Able to communicate in English and Spanish
Numbers & Facts
Location
Las Vegas, NV
Job Type
Full-time
Skills
Collections Regulationsunmatched
Communication Skillsunmatched
Credit and Collectionsunmatched
Customer Relationsunmatched
Documentationunmatched
English Languageunmatched
High School Diplomaunmatched
Microsoft Excelunmatched
Microsoft Officeunmatched
Multilingualunmatched
Negotiation Skillsunmatched
Past Due Accountsunmatched
Resolve Customer Issuesunmatched
Spanish Languageunmatched
Training/Teachingunmatched
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