Bilingual Collections Specialist

Advanced Personnel Resources

Greensboro, NC

Apply

JOB DETAILS

SALARY

$50,000–$55,000 Per Year

JOB TYPE

Full-time

SKILLS

Billing, Call Centers, Computer Systems, Credit and Collections, Customer Relations, Customer Support/Service, English Language, Legal, Multilingual, Negotiation Skills, Problem Solving Skills, Spanish Language

LOCATION

Greensboro, NC

POSTED

1 day ago

We are hiring for a Bilingual Spanish Collection Specialist for a full time role in Winston SalemJob SummaryWe need a Bilingual Collections Specialist to help customers in both English and Spanish. You will call customers about late payments, negotiate payment plans, and solve billing problems. Your goal is to recover past-due money while keeping a good relationship with our customers.Key ResponsibilitiesMake phone calls: Call customers to talk about late payments and offer solutions.Speak two languages: Speak, read, and write clearly in both English and Spanish.Make payment plans: Help customers set up realistic payment schedules based on what they can afford.Keep notes: Write down all call details in our computer system.Follow the law: Obey all local and national debt collection laws.QualificationsLanguage: Fluent in English and Spanish (Native or bilingual proficiency).Experience: 1 to 3 years of experience in collections, customer service, or a call center.Skills: Good at talking on the phone, solving problems, and using a computer.Benefits Available:Short/Long Term Medical InsuranceDental InsuranceTerm LifeShort Term DisabilityDirect DepositHoliday PayService Bonus

About the Company

Advanced Personnel Resources

Resume Resources

Free Resume Templates Free Resume Builder