Bilingual Collections Specialist II - Empathetic Negotiator

Truliant Federal Credit Union

Winston Salem, NC

JOB DETAILS
SKILLS
Communication Skills, Credit Union, Credit and Collections, Customer Support/Service, Documentation, Financial Services, Multilingual, Negotiation Skills, Past Due Accounts, Process Management
LOCATION
Winston Salem, NC
POSTED
2 days ago

Truliant Federal Credit Union is seeking a Collections Specialist II in Winston-Salem, NC. This role is crucial for managing the collection process of delinquent accounts while maintaining excellent customer service. Key responsibilities include engaging with members, negotiating payment plans, and documenting all collection activities.The ideal candidate should possess strong communication, negotiation skills, and a minimum of 5 years of experience in financial services. Truliant offers comprehensive benefits and a supportive work environment.#J-18808-Ljbffr

About the Company

T

Truliant Federal Credit Union

Truliant Federal Credit Union is a mission-driven, not-for-profit financial institution that promises to always have its member-owners’ best interest at heart by improving their lives through providing financial guidance and affordable financial services. Truliant was chartered in 1952 and now serves more than 200,000+ members and currently has 31 Member Financial Centers in North Carolina, South Carolina and Virginia. For more information on Truliant Federal Credit Union, visit www.truliant.org.

Our mission is to enhance the quality of life of our members and become their preferred financial institution.

COMPANY SIZE
500 to 999 employees
INDUSTRY
Banking
FOUNDED
1952
WEBSITE
https://www.truliantfcu.org/