Our client is seeking a dependable, customer-focused Bilingual Customer Service Associate to join their team. This role is in a retail shipping and business services environment similar to a UPS Store, assisting customers with shipping, printing, packaging, and related services.
Requirements
Bilingual in English and Spanish (required)
Must be able to work between two locations
Must be available to work every Saturday from 10:00 AM 4:00 PM
No more than 2 employers in the past 5 years
Previous customer service or retail experience required
Prior hospitality experience preferred
Strong communication, computer, and multitasking skills
Reliable transportation
Responsibilities
Assist customers in person and over the phone
Process transactions and provide service recommendations
Handle shipping, printing, packaging, and mailbox services
Maintain an organized and professional store environment
Support daily operations and administrative tasks
We're looking for a friendly, professional candidate with a stable work history who enjoys delivering exceptional customer service in a fast-paced environment.