Billing, Call Centers, Communication Skills, Computer Systems, Customer Support/Service, Dental Insurance, Diversity, English Language, HIPAA (Health Insurance Portability and Accountability Act), Health Insurance, Healthcare, Healthcare Providers, Information/Data Security (InfoSec), Insurance Claims, Lift/Move 35 Pounds, Mail Processing, Maintain Compliance, Medical Billing, Medical Office, Microsoft Windows Operating System, Multilingual, Problem Solving Skills, Record Keeping, Regulations, Spanish Language, Systems Maintenance, Telephone Skills, Vision Plan
Overview
Bilingual Customer Service Representative - Spanish/English - Healthcare - $16.50+/hr - No Weekends
Location: 400 Technology Drive Canonsburg, PA | On-Site Position
Are you fluent in Spanish and English? Do you have a passion for helping people and solving problems? Join Select Medical as a Bilingual Customer Service Representative, where you'll support patients and healthcare providers in a professional, compassionate environment. This is a full-time, on-site role with no weekend hours and plenty of room for growth in the healthcare industry.
Why You'll Love This Job:
- Competitive Pay - Starting at $16.50+/hour, based on experience
- Work-Life Balance - Monday to Friday, 8:30 AM - 5:00 PM (No weekends!)
- Comprehensive Benefits - Health, Dental, Vision, 401(k) with match, PTO & more
- Career Growth - Build valuable experience in healthcare, billing, and customer service
- Team Environment - Supportive, inclusive, and mission-driven workplace
Responsibilities
What You'll Do:
As a Bilingual Customer Service Representative, you will:
- Support Patients & Providers - Answer calls and emails, process payments, and respond to inquiries
- Resolve Billing Questions - Help patients understand insurance claims, balances, and account details
- Keep Accurate Records - Document all communications and update internal billing systems
- Assist Internal Teams - Distribute mail, follow procedures, and provide departmental support
- Ensure Compliance - Follow HIPAA regulations and internal policies to protect sensitive information
Qualifications
Top Skills for Success:
Fluent in Spanish and English (speaking, reading, and writing)
Excellent communication and customer service skills
Comfortable working in a fast-paced, office-based environment
Familiarity with Windows-based computer systems
Preferred:
1+ year of customer service, medical office, or call center experience
Experience with medical billing, insurance, or front desk operations
Familiarity with Windows-based computer systems
Required:
High School Diploma or GED
Work Environment & Physical Demands:
- Office setting with extended periods of sitting.
- Ability to lift up to 35 lbs.
Additional Data
What We Offer:
- Paid Training & Orientation - We set you up for success!
- Paid Time Off (PTO) & Extended Illness Days (EID)
- Health, Dental, and Vision Insurance
- Life Insurance & Prescription Coverage
- 401(k) with company match
- A diverse, respectful, and inclusive work culture
Join a Workplace That Values Diversity!
Select Medical is an equal opportunity employer committed to building a workforce that reflects diversity at all levels. Qualified applicants are considered for employment regardless of race, color, religion, national origin, age, gender identity, sexual orientation, disability, veteran status, or other protected status.
We are proud to be an equal opportunity employer and encourage candidates from all backgrounds to apply.
Ready to Take the Next Step? Apply Today!
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Select Medical Corp
Superior quality and care. Compassion and Respect. Results oriented. Teamwork. Resourcefulness. These are the core values upon which Select Medical was built. Since its founding in 1996, Select Medical has passionately focused on providing superior, patient-centered care that improves quality of life.Co-founded by Rocco Ortenzio and Robert Ortenzio, Select Medical began as a regional provider of outpatient physical rehabilitation. Contract therapy was added to the company's specialized health care offerings in 1997, and was quickly followed by the introduction of long-term acute care in 1998. In 1999, Select Medical made one of its largest acquisitions by purchasing NovaCare Physical Rehabilitation and Occupational Health. In three years, Select Medical had grown from a small start-up into a diversified health care company with a national presence. This progressive yet responsible growth was one attribute that led to the company's recognition as one of the Best Managed Companies in America by Forbes magazine.