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Bilingual Customer Service Representative

Express Employment Professionals

Durham, NC

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JOB DETAILS
SKILLS
Billing, Computer Skills, Customer Relations, Customer Support/Service, English Language, Landscaping, Multilingual, Order Processing, Order/Customer Fulfillment, Organizational Skills, Pricing, Spanish Language, Time Management, Warehouse Coordination
LOCATION
Durham, NC
POSTED
Today
Job Full Description

Bilingual Customer Service Representative (Hardscape & Lawncare Focus)

Schedule: Monday-Friday, 7:30 AM - 4:30 PM
Job Summary

Bilingual (English/Spanish) Customer Service Representative to support our Durham, NC location. This role is ideal for someone with hands-on experience in hardscape and lawncare who is looking to transition into a customer-facing position. Prior customer service experience is not required-we value your industry knowledge and willingness to learn.
Key Responsibilities
  • Assist customers in-store and over the phone in both English and Spanish
  • Provide product recommendations based on customer needs, especially in hardscaping and lawncare materials
  • Answer questions about products, availability, pricing, and basic installation guidance
  • Process orders, invoices, and transactions accurately
  • Coordinate with warehouse and yard staff to ensure timely order fulfillment
  • Maintain a clean, organized, and professional front counter area
Required Qualifications
  • Fluent in English and Spanish (spoken and written)
  • Background in hardscape and/or lawncare (landscaping, installation, or related field)
  • Basic computer skills and comfort learning new systems
  • Positive attitude and willingness to learn


Durham, NC
1425
5306 NC Highway 55
Suite 103
Durham, NC 27713

About the Company

E

Express Employment Professionals

As we build lasting relationships with our associates and clients through accountability, integrity, and excellence, we will make a difference in our communities. As a team, we will be moved by compassion, a mindset of gratitude, and a mission to help each other and those we serve both in our communities and around the world.

COMPANY SIZE
10 to 19 employees
INDUSTRY
Staffing/Employment Agencies
EMPLOYEE BENEFITS
401K, Employee Referral Program, Life Insurance
WEBSITE
http://Expresspros.con/waxahachietx

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