Job Title: Bilingual Customer Service Associate
Company: Abacus Staffing
Location: Fort Myers, FL
Pay Rate: $18.77/hour
Schedule: Full-Time | Monday to Friday - 7:30 AM to 4:30 PM
Job Type: Full-Time
Position Overview
Abacus Staffing is hiring a Bilingual Customer Service Associate for the Fort Myers area. This position is ideal for someone who is professional, reliable, and able to communicate clearly in both Spanish and English. The role focuses on assisting customers, answering questions, providing support, and ensuring a positive customer experience.
Key Responsibilities
Assist customers in person, by phone, or by email in a professional manner
Provide customer support in both Spanish and English
Answer questions related to services, orders, appointments, or general inquiries
Enter and update customer information accurately in the system
Resolve basic customer concerns or escalate issues when needed
Maintain clear and professional communication with customers and team members
Follow company procedures and provide excellent customer service
Keep records organized and updated
Support daily office or operational tasks as assigned
Qualifications
Bilingual in Spanish and English required
Previous customer service experience preferred
Basic computer skills required
Strong communication and problem-solving skills
Ability to work in a fast-paced environment
Must be reliable, professional, and detail-oriented
High School Diploma or equivalent preferred
Why Work With Abacus?
Join a team where your communication skills, professionalism, and customer service experience make a difference every day.
Pay: $18.77/hour
Apply today to start your career with Abacus Staffing!
Abacus Staffing
Office: (321) 338-3931 — Call or text with any questions.
Alternate: (321) 417-0063 — Call or text with any questions.