Bilingual Customer Service Representative

Our client, a healthcare organization dedicated to community support and service, is seeking a Bilingual Customer Service Representative to join their team. As a Bilingual Customer Service Representative, you will be part of the Outreach Department supporting community engagement and enrollment efforts. The ideal candidate will have excellent communication skills, cultural competency, and a proactive attitude which will align successfully in the organization.

Job Title: Bilingual Customer Service Representative

Location: Oakland, CA

Pay Range: $20/hr

Shift: Monday to Friday, 8am to 5pm PST

What's the Job?

• Conduct face-to-face outreach and enrollment services to beneficiaries through group and individual presentations.
• Present Managed Care Options to beneficiaries and assist them in navigating their healthcare plans.
• Support beneficiaries in the enrollment and disenrollment processes efficiently and accurately.
• Assist team members with daily management duties and contribute to a collaborative work environment.
• Participate in community events and health fairs to promote programs and engage with diverse populations.

What's Needed?

• High School diploma, GED, or equivalent certification.
• Fluent in English and Spanish
• Ability to work in a fast-paced, deadline-driven environment with strong organizational skills.
• Excellent interpersonal, verbal, and written communication skills.
• Valid CA driver’s license and evidence of insurance, with the ability to travel throughout the county as needed.

What's in it for me?

• Opportunity to make a meaningful impact in the community by supporting health and wellness initiatives.
• Engagement in a dynamic, team-oriented environment that values diversity and inclusion.
• Potential to develop professional skills and gain valuable experience in healthcare outreach.
• Permanent employment opportunity

Upon completion of waiting period associates are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.