Sign upLog in

Bilingual Customer Service Representative

Express Employment

Odessa, FL

Apply
JOB DETAILS
SALARY
SKILLS
Billing, Call Centers, Call Volume, Communication Skills, Consumer Finance, Customer Escalations, Customer Relations, Customer Service Management, Customer Support/Service, Data Quality, English Language, Finance, High School Diploma, Multilingual, Multitasking, Organizational Skills, Procedure Development, Record Keeping, Spanish Language, Support Documentation
LOCATION
Odessa, FL
POSTED
Today
Located in Odessa, FL

Salary: $20 Per Hour

We are hiring for a Bilingual Customer Service Representative position for a consumer finance company in the Odessa area.

Schedule: 4 x 10-hour shifts | Two schedule options available:

  • Monday through Thursday, 10:00 AM to 7:00 PM
  • Monday, Tuesday, Wednesday, and Friday, 8:00 AM to 7:00 PM
  • Type: Direct Hire | In-Office

What You Will Do

Handle a high volume of inbound calls (approximately 75 per day) from customers with questions about their credit accounts. Make outbound calls to new customers to verify application information. Accurately document customer interactions, process account updates, and maintain organized records. Communicate clearly and professionally in both English and Spanish to resolve billing questions, send account documents, and support customers through the life of their account. Escalate issues to the Customer Service Manager when needed and contribute to the overall flow of the team as needed.

What We're Looking For

  • Fluent in both English and Spanish (required)
  • Prior call center experience (required)
  • High school diploma or GED
  • Strong phone presence and active listening skills
  • Comfortable working in a compliance-guided environment with established procedures
  • Able to multi-task, stay organized, and manage time independently

Ready to apply?

Call our office at 727-376-8891 or apply online

#3453OS

Express Office: Pasco-Hernando

6645 Ridge Road

Port Richey, FL 34668

About the Company

E

Express Employment

Resume Resources

Free Resume TemplatesFree Resume Builder