Bilingual Customer Service Representative (Spanish/English)

TTEC is seeking a Bilingual Customer Service Representative – Spanish-Englishon site in Las Vegas, NV to deliver exceptional, human-centered customer experiences across incoming communications. To qualify for this role, you must be fluent in both English and Spanish, possess at least 6 months of customer service experience, and hold a high school diploma or equivalent.

Pay and Benefits
Compensation & Bonuses: Base wage starting at $18 per hour plus performance bonus opportunities.

Health & Wellness Benefits: Comprehensive medical, dental, and vision coverage options, alongside health and wellness incentives.

Paid Time Off & Financial Planning: Paid time off (PTO) and a 401(k) retirement plan.

Career & Employee Support: Tuition reimbursement, 1000s of free career development courses, individualized webcam coaching, and confidential support services through an Employee Assistance Program (EAP).

Key Responsibilities
Customer Support & Issue Resolution: Answer incoming customer communications quickly and compassionately while resolving issues with a positive attitude.

Research & Product Consulting: Conduct thorough research to address customer questions and consult on relevant products or services to ensure an outstanding customer experience.