Bilingual Customer Service Representative (Spanish/English)
TTEC
- Sacramento, CA
- Today
- $18.48 Per Hour
- Full-time
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Skills
- Compensation and Benefitsunmatched
- Customer Support/Serviceunmatched
- English Languageunmatched
- High School Diplomaunmatched
- Multilingualunmatched
- Problem Solving Skillsunmatched
- Spanish Languageunmatched
- Work From Homeunmatched
Description
TTEC is seeking a Bilingual Customer Service Representative (Spanish-English) working remotely within 50 miles of Sacramento, CA to deliver exceptional customer support by responding to inquiries and resolving issues with empathy. Qualified candidates must possess at least 6 months of customer service experience, full bilingual fluency in English and Spanish, and a high school diploma or equivalent.
Compensation and Benefits
Base Pay: Starting wage at $18.48 per hour
Comprehensive Benefits: Health and wellness incentives, Paid Time Off (PTO), and tuition reimbursement
Growth & Development: Instructor-led remote training, personal coaching, and access to thousands of complimentary skill-building courses
Job Responsibilities
Key Responsibilities
Customer Engagement: Answer incoming customer communications promptly and deliver an outstanding, empathetic customer experience
Problem Solving & Research: Conduct necessary research to answer inquiries efficiently and resolve customer issues accurately
Numbers & Facts
| Location | Sacramento, CA |
| Job Type | Full-time |
| Salary | $18.48 Per Hour |
Qualifications
Candidate Requirements
Experience & Education: High school diploma (or equivalent) combined with a minimum of 6 months of customer service experience
Language & Communication: Excellent written and verbal communication skills in both English and Spanish, along with a helpful and supportive nature
Technical & Geographic Requirements: Strong computer skills, high-speed internet (>15 Mbps where required), webcam availability for interactive training sessions, and residency within 50 miles of Sacramento, CA
Benefits
Paid Time-Off, Tuition Reimbursement, Professional Development, Work From Home
About Company
ABOUT US
TTEC is a global consulting, technology, and managed services company that helps world-class brands deliver smarter, more human customer experiences through data, AI, and technology. Certified as a Great Place to Work® in the United States, TTEC is committed to fostering a diverse, inclusive, and supportive environment where employees feel valued and empowered to grow their careers.