Waste Connections is a leading integrated waste services company providing solid waste collection, disposal, transfer, and recycling services across the U.S. and Canada. We take pride in being a different kind of company with a culture built on trust, empowerment, and community impact.\n \nOur team members are self\u2011directed, solutions\u2011oriented, and committed to making a positive difference every day\u2014both in their careers and in the communities we serve.\n \nIf you're looking for a customer service role with stability, growth, purpose, and a supportive culture, this is the place for you.\n \nAbout the Customer Service Representative Role\n \nAs a Customer Service Representative (CSR) at Waste Connections, you'll play a critical role in supporting our customers and ensuring safety and service excellence for our drivers and our communities.\n \nKey Responsibilities\n\n Handle a high volume of incoming customer calls with professionalism and accuracy.\n Process customer requests including new service setup, service changes, and service discontinuations.\n Accept customer payments and assist with billing questions or account updates.\n Collaborate with internal teams and customers to determine service needs and resolve issues.\n Provide safe, cost\u2011effective, environmentally responsible solutions to customer service concerns.\n \nWhat We're Looking For\n\n 2+ years of high\u2011volume customer service experience\n Proficiency with Microsoft Word, Excel, and Outlook\n Strong verbal and written communication skills\n Bilingual in English and Spanish preferred\n \n\n A proactive mindset and dedication to customer satisfaction\n Ability to problem\u2011solve and work in a fast\u2011paced environment\n \nWhat You'll Get From Us\n\n Competitive Pay: $18 \u2013 $20 per hour\n 401(k) with company match \u2014 invest in your future\n Comprehensive healthcare benefits including Medical, Dental, and Vision\n Employee Perks & Programs:\n Mental Health Employee Assistance Program\n Emergency Travel Assistance\n Prepaid Legal Plan\n Employee Stock Purchase Plan\n Scholarship opportunities for children\n Employee Relief Fund for financial emergencies\n \n\n Insurance Coverage: Life Insurance, Short\u2011Term Disability, and Long\u2011Term Disability\n \nWaste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.\n\n