Bilingual Customer Service Representatives

·         Answer incoming phone calls.

·         Answer emails and any text received.

·         Greet and assist customers with any questions.

·         Take orders/quotes from customers.

·         Create refunds and returns for customers.

·         Process orders in the system and post payments accurately.

·         Call vendors in search of prices & availability of products.

·         Keep customers updated with their orders.

·         Open and close out their register at the end of every day.

·         Restock and price incoming inventory.

·         Performs miscellaneous job-related duties, such as store cleaning.

·         Comply with handbook policies. 

·         Help maintain a safe and orderly environment of the facilities.

Universal Building Materials LLC is a Houston-based, family-owned business established in April 2012 who provides building materials and products for all types of construction and remodeling projects.