Bilingual Customer Service Survey (On Call, Part-time)

Our client, the hospitality industry, is seeking a Bilingual Customer Service Survey to join their team. As a Bilingual Customer Service Survey, you will be part of the Customer Experience Support team supporting hotel guest relations and operational evaluations. The ideal candidate will have excellent communication skills, professionalism, reliability, and a positive attitude, which will align successfully in the organization.

Job Title: Bilingual Customer Service Survey (On Call)

Location: Manhattan, NY

Pay Range: $20 - $22 per hour 

Shift: 6:00 AM to 10:00 AM, approximately 6–9 days per month

What's the Job?

• Assisting with customer surveys during hotel breakfast hours
• Greeting hotel guests and encouraging participation in surveys
• Handing out questionnaires during breakfast service
• Distributing approximately 300 surveys per shift
• Maintaining a professional and friendly demeanor at all times

What's Needed?

• 1+ years of customer service experience
• Spanish required
• Ability to work reliably during scheduled shifts
• Professional appearance and demeanor
• Comfortable engaging with diverse guests
• Responsibility and commitment to assigned schedules

What's in it for me?

• Flexible part-time schedule
• Opportunity to work in a dynamic hospitality environment
• Gain experience in customer service and survey administration
• Supportive team environment
• Potential for future opportunities within the organization

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.