The Staff Pad is proud to partner with a reputable health center in Pomona, CA committed to providing access to high-quality healthcare while empowering patients, employees, and community partners to improve their well-being and strengthen the health of the communities they serve.
We are looking to hire a Dental Assistant / Customer Service Representative for their Dental Clinic to provide clinical, administrative, and staff support for a comprehensive dental services operation.
Schedule: Full-Time | 1.0 FTE
What You’ll Do
Key Responsibilities
- Provide chairside assistance to the dentist during dental procedures
- Prepare, sterilize, and organize dental supplies and equipment in accordance with OSHA and clinic standards
- Maintain housekeeping records
- Set up trays for dental procedures
- Take radiographs as directed by the dentist, when appropriately trained in radiation safety
- Develop and process dental radiographs according to provider orders
- Assist with monitoring and maintaining radiation safety procedures and protocols
- Order and maintain inventory of dental clinic supplies
- Interact with and process dental clinic patients
- Perform telephone triage and conduct patient interviews
- Maintain dental laboratory slips
- Create and maintain dental records in accordance with established protocols and procedures
- Assist with monthly reporting and quality improvement activities
- Ensure smooth patient flow by promptly checking in patients, communicating next steps, and monitoring dental patient flow
- Verify patient eligibility and assist patients with enrollment in additional programs based on program qualifications
- Confirm and update patient demographic, insurance, and other required information in the EMR
- Collect payments and comply with the health center’s cash-handling procedures as outlined by the Finance Department
- Obtain required patient information, including photo ID, insurance card, Medi-Cal, Medicare, and/or Social Security card
- Perform miscellaneous job-related duties as assigned by the Lead Dental Assistant
What We Are Looking For
Certifications and Experience
- Certificate from an accredited dental assisting program, if certified
- Proof of completion of a board-approved 8-hour infection control course
- Successful completion of a California Board of Dental Examiners-approved radiation safety course
- 1–2 years of experience directly related to the position duties and responsibilities
- Current BLS certification
Additional Skills and Attributes
- Bilingual English/Spanish proficiency required
- Current knowledge of and ability to follow comprehensive dental clinical procedures and protocols
Compensation and Benefits:
- Competitive Pay
- Medical, Dental and Vision Insurance
- Holiday Vacation and Sick Leave
- Employee Assistance Program
- Life Insurance (Basic + Voluntary)
- Tuition Reimbursement
- 403(b) Retirement plan with 6% match
If you’re a detail-oriented and compassionate professional who enjoys supporting both patients and dental teams, we’d love to hear from you. Join a mission-driven health center where your skills can contribute to a welcoming patient experience and quality community care. Apply today to take the next step in your dental career!
PandoLogic. Keywords: Customer Service Representative, Location: Pomona, CA - 91769