Bilingual Dental Assistant / Customer Service Representative - Full-Time | 1.0 FTE

The Staff Pad
  • Pomona, California
  • Autofill and Review
2 days ago

Job Description

The Staff Pad is proud to partner with a reputablehealth center in Pomona, CA committed to providing access to high-qualityhealthcare while empowering patients, employees, and community partners toimprove their well-being and strengthen the health of the communities theyserve. 

We are looking to hire a Dental Assistant / CustomerService Representative for their Dental Clinic to provide clinical,administrative, and staff support for a comprehensive dental servicesoperation.

Schedule: Full-Time | 1.0 FTE

What You’ll Do

Key Responsibilities

  • Provide chairside assistance to the dentist during dental procedures
  • Prepare, sterilize, and organize dental supplies and equipment in accordance withOSHA and clinic standards
  • Maintain housekeeping records
  • Set up trays for dental procedures
  • Take radiographs as directed by the dentist, when appropriately trained in radiation safety
  • Develop and process dental radiographs according to provider orders
  • Assist with monitoring and maintaining radiation safety procedures and protocols
  • Order and maintain inventory of dental clinic supplies
  • Interact with and process dental clinic patients
  • Perform telephone triage and conduct patient interviews
  • Maintain dental laboratory slips
  • Create and maintain dental records in accordance with established protocols and procedures
  • Assist with monthly reporting and quality improvement activities
  • Ensure smooth patient flow by promptly checking in patients, communicating next steps, and monitoring dental patient flow
  • Verify patient eligibility and assist patients with enrollment in additional programs based on program qualifications
  • Confirm and update patient demographic, insurance, and other required information in the EMR
  • Collect payments and comply with the health center’s cash-handling procedures as outlined by the Finance Department
  • Obtain required patient information, including photo ID, insurance card,Medi-Cal, Medicare, and/or Social Security card
  • Perform miscellaneous job-related duties as assigned by the Lead Dental Assistant

What We Are Looking For

Certifications and Experience

  • Certificate from an accredited dental assisting program, if certified
  • Proof of completion of a board-approved 8-hour infection control course
  • Successful completion of a California Board of Dental Examiners-approved radiation safety course
  • 1–2 years of experience directly related to the position duties and responsibilities
  • CurrentBLS certification

Additional Skills and Attributes

  • BilingualEnglish/Spanish proficiency required
  • Current knowledge of and ability to follow comprehensive dental clinical procedures and protocols

Compensation and Benefits:

  • CompetitivePay
  • Medical,Dental and Vision Insurance
  • HolidayVacation and Sick Leave
  • EmployeeAssistance Program
  • LifeInsurance (Basic + Voluntary)
  • TuitionReimbursement
  • 403(b)Retirement plan with 6% match

Ifyou’re a detail-oriented and compassionate professional who enjoys supportingboth patients and dental teams, we’d love to hear from you. Join amission-driven health center where your skills can contribute to a welcomingpatient experience and quality community care. Apply today to take the nextstep in your dental career!

Numbers & Facts

LocationPomona, California

Skills

  • Administrative Skillsunmatched
  • Clinical Practices/Protocolsunmatched
  • Customer Support/Serviceunmatched
  • Demographicsunmatched
  • Dental Insuranceunmatched
  • Dental Laboratoryunmatched
  • Dentistryunmatched
  • Detail Orientedunmatched
  • Electronic Medical Recordsunmatched
  • Financeunmatched
  • Housekeeping/Cleaningunmatched
  • Infection Controlunmatched
  • Insuranceunmatched
  • Interviewing Skillsunmatched
  • Inventory Managementunmatched
  • Medi-Calunmatched
  • Medical Recordsunmatched
  • Medicareunmatched
  • Multilingualunmatched
  • Patient Assessmentunmatched
  • Procedure Developmentunmatched
  • Process Developmentunmatched
  • Quality Managementunmatched
  • Radiation Safetyunmatched
  • Radiographyunmatched
  • Record Keepingunmatched
  • Retirement Planunmatched
  • Safety Processunmatched
  • Spanish Languageunmatched
  • Telephone Triageunmatched
  • Vision Planunmatched

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