Job Summary:
We are seeking a detail-oriented and reliable Bilingual Dispatcher (English/Mandarin) to support our transportation operations in Port Reading, NJ. This on-site role is responsible for coordinating and tracking LTL and FTL shipments, ensuring timely delivery, and maintaining clear communication with carriers, drivers, and internal teams.
Key Responsibilities:
Dispatch and coordinate LTL and FTL shipments from pickup to final delivery
Monitor shipment status and proactively follow up on delays, issues, or exceptions
Communicate with carriers, drivers, brokers, and customers in both English and Mandarin
Post, book, and manage loads using DAT Load Board
Verify rate confirmations, delivery details, and documentation accuracy
Maintain accurate shipment records and update internal systems in a timely manner
Support daily transportation operations and assist with problem resolution as needed
Qualifications:
Bilingual in English and Mandarin (spoken and written)
At least 2 years of experience as a dispatcher or transportation coordinator
Hands-on experience with DAT Load Board
Solid understanding of LTL and FTL shipping operations
Strong communication, organizational, and follow-up skills
Ability to work on-site, full-time, in Port Reading, NJ
Preferred Qualifications:
Experience working with multiple carriers and brokers
Familiarity with TMS or logistics management systems
Ability to work in a fast-paced, deadline-driven environment
Work Schedule:
Full-time, on-site
Monday–Friday (8:30AM - 5PM)
Pay: $21 - $27 per hour