Bilingual (English–Bengali) Patient Care Coordinator – Full-Time

At HouseCalls Home Care, we believe every caregiver deserves the same compassion, respect, and support they provide to our patients. As a Licensed Home Care Services Agency (LHCSA) serving elderly and disabled individuals throughout New York, our mission is simple: to improve lives with dignity and heart.

We are seeking a dedicated and compassionate Patient Care Coordinator to join our growing team. We provide high-quality, in-home care services that support seniors and individuals with healthcare needs in the comfort and safety of their homes.

Position Overview

We are looking for a professional, organized, and caring individual who is passionate about improving patient outcomes and supporting families in need of quality home care services.

Compensation & Benefits

• Competitive pay: $24/hour (based on experience)
• Health, Dental, and Vision Insurance
• Life and Disability Insurance
• Paid Time Off (PTO)
• 401(k) Retirement Plan
• Parking Spot Provided
• Career growth opportunities
• Additional employee benefits available

Key Responsibilities

• Communicate with patients and families to assess care needs and provide ongoing support
• Develop, coordinate, and manage individualized patient care plans
• Schedule and coordinate appointments and services with healthcare providers
• Educate patients and families on medications, conditions, and care instructions
• Monitor patient progress and maintain accurate documentation
• Collaborate with nurses, aides, and healthcare professionals to ensure quality care delivery
• Maintain professionalism, empathy, and excellent customer service at all times

Qualifications

• Minimum 3 years of experience in care coordination, healthcare administration, or clinical practice
• Bilingual in English and Bengali required
• Strong communication, organizational, and multitasking skills
• Proficiency in Microsoft Office and general computer systems
• Ability to work in a fast-paced healthcare environment
• Compassionate, dependable, and patient-focused mindset

If you are passionate about helping others and want to grow with a supportive and mission-driven healthcare team, we encourage you to apply today.