Bilingual Family Resource/Support Specialist

Workforce 1

New York City, New York

JOB DETAILS
SALARY
JOB TYPE
Full-time
SKILLS
Case Management, Child Development, Child and Youth Services, Communication Skills, Community Support, Computer Skills, Documentation, Family Planning, French Language, Management of Information Systems/Technology (MIS), Multilingual, Nonprofit, Organizational Skills, Parental Controls, Psychiatry and Mental Health, Service Delivery, Spanish Language, Training/Teaching
LOCATION
New York City, New York
POSTED
6 days ago
Company Overview:

Healthy Families New York (HFNY), a Healthy Families America (HFA) accredited home visiting program, seeks to improve the health and well-being of infants and children through home-based services delivered by non-profit organizations in local communities. HFNY was established in 1995 by the New York State Office of Children and Family Services (OCFS).

HFNY is an evidence-based voluntary home visiting model designed to provide services to families that begin prenatally, or at birth, through age five. HFNY uses an infant mental health/relational development approach that promotes parent-child attachment to achieve its mission of preventing child abuse, neglect, and other adverse childhood outcomes.

Position Overview:
The Family Resource/Support Specialist (Home Visitor) provides intensive home visiting and case management services to expectant parents and families with infants through the Healthy Families Central Harlem program. Services focus on strengthening parent-child relationships, promoting healthy child development, preventing child abuse and neglect, and connecting families with community resources.

Each Family Resource/Support Specialist manages a caseload of approximately 15–25 families, providing long-term support through home visits and individualized family service planning.
Key Responsibilities:
  • Conduct regular home visits with pregnant participants and families with young children
  • Build trusting relationships using a strength-based, family-centered approach
  • Complete intake, developmental, and family assessments using standardized screening tools
  • Develop and monitor Family Goal Plans and Family Service Plans
  • Provide parenting education and promote healthy child development
  • Educate families on safe sleep, immunizations, child safety, and wellness
  • Connect families to community resources and supportive services
  • Conduct outreach, recruitment, parenting workshops, and community engagement events
  • Maintain accurate case notes, documentation, and reports within the Management Information System (MIS)
  • Participate in supervision, case conferences, team meetings, and required trainings
Requirements:
  • Bachelor's degree in Human Services or a related field preferred (equivalent experience considered)
  • Experience working with children, families, or vulnerable populations
  • Bilingual candidates who speak French, Spanish, or Haitian Creole are strongly preferred
  • Strong communication, relationship-building, and advocacy skills
  • Ability to work independently while managing multiple families and priorities
  • Comfortable conducting home visits throughout the community using public transportation
  • Strong documentation, organizational, and computer skills
  • Willingness to work occasional evenings or weekends
Pay Range: USD $50,000.00 - USD $50,000.00 /Yr.

About the Company

W

Workforce 1

Workforce1 is a service provided by the NYC Department of Small Business Services that prepares and connects qualified candidates to job opportunities in New York City. We make strong matches for both candidates and employers by using a unique combination of recruitment expertise, industry knowledge, and skill-building workshops to strengthen candidates' employment prospects.

Our approach gets results. In 2010, we placed New Yorkers in over 31,000 jobs all over the City. How do we do it? We develop relationships directly with businesses that are hiring, then we get a deep understanding of what they're looking for in a candidate. We use that understanding to help you connect to the right employer - and then succeed by putting your best foot forward.



INDUSTRY
All
WEBSITE
https://labor.ny.gov/career-center-locator/location.php?oid=NY7215