Bilingual Front Office Staff

At Keystone Health, we aspire for you to feel empowered and fulfilled as you work towards our shared mission of delivering heartfelt care. Earn a living where your heart truly belongs.

Bilingual Front Office Staff
Keystone Behavioral Health – Catherine Street

Schedule: Full-Time | Monday - Friday | No Weekends or Holidays
 

Keystone Behavioral Health is seeking a Bilingual Front Office Staff member to join our team. This position plays a key role in creating a welcoming and positive experience for our patients while supporting the daily operations of a busy behavioral health practice.

Responsibilities

• Greet and assist patients in a friendly and professional manner
• Verify insurance coverage and eligibility
• Update patient demographic and insurance information
• Collect copayments and outstanding balances
• Check patients in and out for appointments
• Answer and direct incoming telephone calls
• Maintain accurate patient records and documentation
• Provide exceptional customer service to patients, families, and staff
• Assist with additional administrative duties as assigned
   

Skills & Qualifications

• High School Diploma or GED required
• Fully fluent in all areas of English/Spanish language required
• Previous experience in a medical office or healthcare setting preferred
• Strong customer service and interpersonal skills
• Excellent telephone etiquette and communication abilities
• Ability to multitask and work efficiently in a fast-paced environment
• Proficient computer skills, including data entry and typing
• Detail-oriented with strong organizational skills

Keystone Health is an Equal Opportunity Employer