WeClean Commercial Cleaning is hiring a hands-on General Manager to own and grow our Residential Branch from end to end - people, operations, quality, customer service, and results. Reporting directly to the owner, you will build and lead the team, enforce service standards, and drive revenue and profitability. This is a high-ownership leadership role for someone who leads from the front and gets results.
What You Will Do
Build and manage the team: recruiting, hiring, onboarding, training, scheduling, performance, and retention
Lead daily cleaning operations: staffing, coverage, supplies readiness, and on-site execution
Own service quality: standards, inspections, audits, and rework reduction
Manage customer service: communication, complaint resolution, and client retention
Control supplies, purchasing, inventory, and operating costs
Build and report weekly and monthly KPIs (revenue, retention, service quality, labor efficiency, profitability) and drive continuous improvement
Support sales and growth: lead handling, proposals, customer onboarding, and renewals
What We Are Looking For
Fluent in English AND Portuguese - spoken and written (required)
3+ years in operations or team management (cleaning, facilities, hospitality, or service industry preferred)
Proven people leadership - hiring, coaching, and holding a team accountable
Strong organization, problem-solving, and customer-first mindset
Comfortable with KPIs, scheduling tools, and spreadsheets
Valid driver's license and reliable transportation (local travel required)
Authorized to work in the U.S.
Compensation and Benefits
Competitive salary: $52,000 - $60,000 per year
Performance bonus and profit sharing - your upside grows with the branch
401(k) with company match
Paid vacation and paid sick days
Company vehicle provided
Schedule flexibility - measured by results, not hours
Why Join Us
This is not a seat-filler management job - it is ownership of an entire branch with the authority to match. You will report straight to the owner (no layers, no bureaucracy), make real decisions, and see the direct impact of your work on the business and your paycheck.
Real authority - you run the branch: your team, your standards, your results
Direct line to the owner - fast decisions, real mentorship, no corporate red tape
A company that is actually organized - clear systems, SOPs, and KPIs, not chaos
Invested in your success - company car, 401(k) match, bonus, and profit sharing
Room to grow - a fast-growing company where strong performers move up
To apply, submit your resume. Bilingual (English/Portuguese) candidates only.
Numbers & Facts
Location
Margate, FL
Job Type
Full-time
Salary
$52,000–$60,000 Per Year
Skills
Coachingunmatched
Continuous Improvementunmatched
Customer Retention/Renewalunmatched
Customer Service Managementunmatched
Customer Support/Serviceunmatched
Driver's Licenseunmatched
English Languageunmatched
Inventory Costsunmatched
Leadershipunmatched
Mentoringunmatched
Multilingualunmatched
Onboardingunmatched
Operationsunmatched
Operations Managementunmatched
Organizational Skillsunmatched
Performance Metricsunmatched
Portuguese Languageunmatched
Process Improvementunmatched
Profit & Lossunmatched
Purchasing/Procurementunmatched
Quality Metricsunmatched
Resolve Customer Issuesunmatched
Revenue Growthunmatched
Sales Supportunmatched
Spreadsheetsunmatched
Standard Operating Procedures (SOP)unmatched
Team Lead/Managerunmatched
Willing to Travelunmatched
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