Bilingual Health Educator

Position Summary

The mobile medical unit Health Educator supports community-based health initiatives by providing health education, outreach services, and administrative coordination for mobile health operations. This position, under minimal supervision, is responsible for managing, strategizing, building partnerships, and engaging with diverse communities within Mecklenburg County to maximize and maintain healthy lifestyles.

Essential Functions

Coordinate and facilitate comprehensive community education programs in support of Health Promotion, Chronic Disease Prevention, and other programs
Design and distribute engaging health education materials that are culturally appropriate and tailored to meet the needs of diverse populations
Conduct outreach, marketing, and education in the implementation of programs
Provide technical and program consultation to internal partners and management
Plan exhibits, participate in health and resource fairs, and conduct health promotion and public education forum discussions to motivate audiences to understand health issues and offerings of the organization
Serve as a liaison between the organization and the community to work toward eliminating health disparities and promoting equity to support and improve health outcomes
Engage community agencies to provide resources and support for targeted populations to improve their health and general well-being
Respond in cases of urgent and/or emergent events that require public health interventions.
Administrative tasks include coordinating client appointments; completing registration and intake processes; maintaining accurate data tracking and documentation; and supporting reporting requirements to ensure program compliance and performance monitoring.

Minimum Qualifications

Experience: Minimum of two years of experience in health education or related field

Education: High school diploma or equivalent

Language Proficiency: Advanced verbal and written skills in English and Spanish

Licenses & Certifications: Requires a valid Driver’s License.

Preferred Qualifications

Bachelor’s degree or higher in a health-related field
Energetic self-starter with experience in community health, mobile health programs, school-based health services, or public health outreach initiatives
Experience providing health education to diverse populations including underserved or marginalized communities using culturally responsive communication techniques.
Previous experience with patient registration, scheduling, intake processes, and administrative coordination

Knowledge, Skills and Abilities

Knowledge of

Principles and practices of public health
Local resources and services
Person-centered planning
Preventative health services, immunizations, health promotion strategies, and community resources
Demonstrated ability to collaborate effectively with clinic teams, community partners, and multidisciplinary staff

Skills

Ability to effectively plan, implement, and evaluate communication and health education strategies
Excellent oral and written communication skills
Ability to design, develop, and adapt presentations on a variety of health topics targeted toward a diverse audience
Good presentation and interpersonal relationship skills
Strong organizational skills with the ability to manage multiple tasks in a fast-paced, mobile or field-based environment.

Abilities

Applied Learning: Assimilating and applying new job-related information in a timely manner
Collaboration: Working effectively and cooperatively with others; establishing and maintaining good working relationships
Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the information provided
Leveraging Diversity: Working effectively with individuals of diverse cultures, interpersonal styles, abilities, motivations, or backgrounds; making the most effective use of the capabilities, insights and ideas of all individuals
Building Partnerships: Identifying opportunities and taking action to build strategic relationships between one’s area and other areas, teams, departments, units or organizations to help achieve business goals
Safety Intervention: Having knowledge of conditions that affect patient, self, and/or employee safety under normal conditions and conditions that occur in crisis situations; skilled in identifying conditions that might cause health or safety hazards and takes action to remove such hazards; understands all aspects of providing a safe environment for patient, self, and/or others in crisis

Computer Skills

Proficient in various computer applications including Microsoft Office Suite
Proficiency in data tracking systems, electronic health records (EHR), and database management for reporting and program evaluation

Work Environment

80% field work and 20% office environment with moderate noise.

Disclaimer Statement

This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor’s request. Program leadership reserves the right to revise the job description at any time. Designated positions may be required to assist in emergencies and/or disaster situations.