Join one of Arkansas’s leading personal injury firms as a Bilingual Legal Intake Specialist (Spanish/English) — the first point of contact for potential clients. If you thrive in a fast-paced, high-volume environment and love providing exceptional customer service, this is the role for you!
Key Responsibilities
Answer inbound calls for a multi-location practice
Make outbound follow-up calls to potential clients
Create and manage intake files; collect and record client information
Open new cases in case management software
Assist with administrative tasks: filing, faxing, sorting, and distributing mail
Qualifications
Prior inbound customer service experience/call center experience
Strong problem-solving skills and sound judgment under pressure
Proficient in MS Office; type at least 55 WPM
Bilingual (Spanish/English) a plus!
Schedule & Benefits
Monday – Friday, 8:00 am – 5:00 pm
Excellent benefits, PTO, holiday pay, retirement plan, and plenty of growth potential
| Location | Little Rock, Arkansas |