Customer Service Representative Bilingual Cantonese/Mandarin Transdev
Oakland, CA7 days ago
MKK EXPRESS INC
- Walnut, CA
- 18 days ago
- Full-time
Want to know if you’re a fit?
Upload your resume and let our AI show you.
Upload your resume and let our AI show you.
Skills
- Best Practicesunmatched
- Billingunmatched
- Chinese Languageunmatched
- Communication Skillsunmatched
- Customer Relationsunmatched
- Customer Satisfactionunmatched
- Customer Support/Serviceunmatched
- Detail Orientedunmatched
- English Languageunmatched
- High School Diplomaunmatched
- Industry/Trade Analysisunmatched
- Interpersonal Skillsunmatched
- Logisticsunmatched
- Logistics Managementunmatched
- Logistics Processesunmatched
- Mandarin Chinese Languageunmatched
- Microsoft Officeunmatched
- Multilingualunmatched
- Multitaskingunmatched
- Organizational Skillsunmatched
- Problem Solving Skillsunmatched
- Process Improvementunmatched
- Regulationsunmatched
- Shipping Documentsunmatched
- Time Managementunmatched
- Track Customer Issuesunmatched
- Warehousingunmatched
Description
Benefits:
About the Role:
Join MKK EXPRESS INC as a Logistics- Customer Service Representative and be a vital part of our dynamic team in Walnut, CA! This role offers a unique opportunity to enhance customer satisfaction while streamlining logistics operations in a fast-paced environment.
Responsibilities:
Requirements:
MKK EXPRESS INC has been a trusted leader in logistics solutions for over a decade, providing exceptional service to our clients. Our commitment to innovation and customer satisfaction has earned us a loyal customer base and a positive workplace culture where employees thrive and grow.
- 401(k)
- Paid time off
About the Role:
Join MKK EXPRESS INC as a Logistics- Customer Service Representative and be a vital part of our dynamic team in Walnut, CA! This role offers a unique opportunity to enhance customer satisfaction while streamlining logistics operations in a fast-paced environment.
Responsibilities:
- Manage customer inquiries and provide timely solutions to logistics-related issues.
- Coordinate shipments and track deliveries to ensure on-time performance.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with warehouse and transportation teams to optimize logistics processes.
- Assist in resolving discrepancies and ensuring customer satisfaction.
- Provide support in preparing shipping documentation and invoices.
- Identify opportunities for process improvements to enhance efficiency.
- Stay updated on industry trends and best practices in logistics and customer service.
- English is required, Chinese/Mandarin is recommended.
Requirements:
- High school diploma or equivalent; degree in logistics or business preferred.
- 1-3 years of experience in customer service or logistics environment.
- Strong communication and interpersonal skills to interact effectively with customers.
- Proficient in Microsoft Office Suite and logistics management software.
- Detail-oriented with excellent organizational skills.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Problem-solving mindset with a customer-first attitude.
- Knowledge of shipping regulations and procedures is a plus.
- Fluent in Chinese.
MKK EXPRESS INC has been a trusted leader in logistics solutions for over a decade, providing exceptional service to our clients. Our commitment to innovation and customer satisfaction has earned us a loyal customer base and a positive workplace culture where employees thrive and grow.
Numbers & Facts
| Location | Walnut, CA |
| Job Type | Full-time |
Similar Jobs
Customer Service Representative Chevron
Novato, CA7 days ago- New!
Customer Service Representative | Up to $25/hr Plus Bonuses Serramonte KIA
Colma, CAToday- $19–$25 Per Hour
HVAC Service Operations Representative Jobot
Alameda, CA7 days ago- $85,000–$115,000 Per Year
60518 Internet Sales Representative Stewart Chrysler Jeep Dodge Ram
San Francisco, CA30+ days ago- Full-time
- Employee
60518 Sales Representative Stewart Chrysler Jeep Dodge Ram
Colma, CA30+ days ago- Full-time
- Employee