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Bilingual Mandarin Administrative Services Manager

Comrise

Glendale, KY

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JOB DETAILS
SALARY
$100,000–$120,000 Per Year
JOB TYPE
Full-time, Employee
SKILLS
Administrative Management, Administrative Policies, Administrative Skills, Best Practices, Business Strategy, Chinese Language, Communication Skills, Conflict Resolution, Cross-Functional, Detail Oriented, English Language, Financial Operations, Leadership, Legal, Maintain Compliance, Mandarin Chinese Language, Mentoring, Multicultural, Multilingual, Multitasking, Negotiation Skills, Office Management, Operational Support, Operations, Operations Management, Operations Processes, Organizational Skills, Plan Meetings, Policy Development, Policy Implementation, Presentation/Verbal Skills, Problem Solving Skills, Process Development, Process Management, Project/Program Management, Regulations, Regulatory Compliance, Regulatory Requirements, Team Lead/Manager, Team Player, Training/Teaching, Transportation and Logistics, Travel Planning, Travel Policy, Willing to Travel, Writing Skills
LOCATION
Glendale, KY
POSTED
1 day ago
Bilingual Mandarin Administrative Services Manager
Job description:
We are looking for a highly organized and experienced Administrative Services Manager to lead our internal service department. This role is essential in overseeing daily administrative functions, managing guest reception, coordinating expatriate relocation, and driving the development of travel and administrative policies. The ideal candidate will possess a strong background in administration, proven leadership capabilities, and extensive experience in managing complex, multi-faceted tasks, including a deep understanding of the challenges and nuances involved in expatriate management.
Essential Functions:
Leadership and Management:
  • Lead and manage the internal service department, ensuring the efficient and effective delivery of all administrative support services.
  • Supervise, mentor, and develop a team of administrative professionals, fostering a collaborative and results-driven work environment.
  • Establish and implement departmental goals and strategies that align with the company's overall objectives.
Daily Administrative Operations:
  • Oversee the management of office operations.
  • Supervise the operation of front desk activities, ensuring that processes and standards are upheld without direct involvement in day-to-day tasks.
  • Provide oversight for the scheduling and coordination of internal and external meetings according to company standards.
  • Oversee the coordination of interviews, ensuring that the process is handled efficiently by the HR and administrative teams.
  • Supervise the management of travel arrangements, ensuring adherence to company policies and that the administrative team executes these responsibilities effectively.
  • Act as the primary liaison between the internal services department and other business units, including HR, finance, and operations, ensuring that administrative services are aligned with broader company objectives.
  • Support cross-functional projects and initiatives, ensuring that all administrative aspects are managed effectively.
  • Facilitate communication between departments to streamline processes and enhance operational efficiency.
Expatriate Relocation and International Travel Support:
  • Oversee the expatriate relocation process, ensuring that housing, transportation, and logistical needs for employees relocating from China to the U.S. are met by the relevant teams and external vendors.
  • Ensure that both expatriates relocating to the U.S. and U.S. employees traveling to China comply with visa, immigration, and local regulations.
  • Work closely with HR, legal teams, and external immigration consultants to manage these processes efficiently.
  • Supervise the development and implementation of cultural integration programs for expatriates and U.S. employees traveling to China, ensuring that they receive the necessary support.
  • Provide oversight to ensure that both expatriates in the U.S. and U.S. employees in China receive continuous support throughout their assignments or business trips.
  • Assist with the planning and execution of repatriation processes for expatriates and ensure compliance with local regulations for U.S. employees returning from China.
Policy Development and Implementation:
  • Collaborate with senior leadership, HR, and other departments to develop, refine, and implement administrative and travel policies, ensuring they meet the needs of the organization and comply with legal requirements.
  • Lead the rollout of new policies, providing training and support to ensure consistent application across the company.
  • Regularly review and update policies to reflect changes in business strategy, regulatory environments, or industry best practices.
Flexibility and Travel:
  • Maintain a flexible work schedule to accommodate the needs of the organization, including participation in meetings, events, and projects that may occur outside regular business hours.
  • Be willing to travel domestically or internationally as required to support company operations and ensure the successful execution of administrative and expatriate-related tasks.
Minimum Qualifications:
  • Minimum of 5-7 years of experience in an administrative management role, with at least 3 years in a leadership capacity.
  • Extensive experience in managing daily administrative operations, including office management, guest reception, meeting coordination, and travel arrangements.
  • Proven experience in expatriate management, including relocation, visa processes, and cultural integration.
  • Strong leadership and team management skills, with a track record of successfully leading and developing administrative teams.
  • Demonstrated ability to manage multiple priorities and lead cross-functional teams to achieve business goals.
  • Excellent verbal and written communication skills, with the ability to interact professionally with senior executives, staff, expatriates, and external partners.
  • Strong negotiation and conflict resolution skills, with a proactive approach to problem-solving.
  • Exceptional organizational and project management skills, with a keen attention to detail and the ability to manage complex tasks efficiently.
  • Ability to prioritize tasks and adapt to changing circumstances in a fast-paced environment.
  • Experience working in a multicultural environment, with a deep understanding of the unique challenges and needs of expatriates.
  • Willingness to adapt to changing work schedules, including the flexibility to work outside regular hours and travel as necessary.
  • Ability to interact professionally with individuals of varied backgrounds and skill level.
  • Proficiency in both English and Chinese is required. This job requires to communicate with team in China.

About the Company

C

Comrise

Headquartered in New Jersey since 1984, Comrise is a staffing, consulting and enhanced search technology company. For over 38 years, we have delighted our clients and consultants by focusing on customer satisfaction, innovation, and flexible workforce solutions!

Our team partners with top-performing companies across the Medical Device, Financial Services, Information Technology and Engineering industries. Our Cross Border Division connects professionals in North America and Asia with employers both locally and internationally.

Comrise has been awarded "Best of Staffing Client Satisfaction” for the last nine years.

Specialties: Managed IT Solutions, Big Data Solutions (Training, Staffing, Consulting, BDaaS), and Workforce Solutions (Staff Augmentation, Recruiting, RPO, Payrolling)

COMPANY SIZE
100 to 499 employees
HEADQUARTERS
Glendale, KY, US
INDUSTRY
Staffing/Employment Agencies
EMPLOYEE BENEFITS
401K, Life Insurance
FOUNDED
1984
WEBSITE
https://www.comrise.com/en

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