Quantum Pain and Orthopedics is looking for a Bilingual Medical Assistant to join our team! SUMMARY: The Bilingual Medical Assistant is responsible for conducting administrative and specific clinical tasks under the direction of a Physician or Provider to ensure efficient operation of the clinic. The Medical Assistant contributes to a positive patient experience by functioning as a member of the clinical team performing a supportive role in the delivery of patient care that is safe, effective, patient-centered, timely, efficient, and equitable. ESSENTIAL FUNCTIONS: - Rooms patients consistent with clinic needs while determining and documenting chief complaint and reason for visit, vital signs, medication list, allergies, smoking history and other information as required by clinic.
- Documents patient vitals and keep medical records up to date
- Communicates and documents any status updates and changes regarding patient and treatment plan.
- Maintains patient charts and ensures completeness and accuracy of patients’ forms.
- Keeps patients informed of delays and progress of clinical appointments.
- Provides administrative support and performs routine clerical tasks such as photocopying, scanning, and faxing.
- Ensures exam rooms are prepared and stocked with adequate medical supplies as well as cleaning rooms appropriately between patients.
- Maintains and responds to e-mails, telephone calls and inquiries.
- Takes telephone messages and provides feedback and answers to patient/physician/pharmacy calls.
- Assists team and uses downtime efficiently
- Performs other duties as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES: - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology
- Knowledge of patient care charts and patient histories
- Knowledge of patient evaluation and triage procedures
- Ability to perform standard clinical procedures according to established protocols
- Ability to maintain effective and organized systems to ensure timely patient flow
- Ability to maintain calendars and schedule appointments
- Ability to maintain quality, safety, and/or infection control standards
- Ability to adapt easily to changing conditions and work responsibilities
- Excellent verbal and written communication skills
EDUCATION AND EXPERIENCE: - High School diploma or GED
- Fluency in both English and Spanish required.
- One (1) year of experience in a clinical setting.
- Medical Assistant certification preferred.
- Current Basic Life Support (BLS/CPR) certification preferred.
BENEFITS OFFERED: - 3 Medical Plans
- 2 Dental Plans
- 1 Vision Plan
- Employee Assistance Program
- Short and Long-Term Disability Insurance
- Basic and Voluntary Life with AD&D Plan
- 401(k) with a 2-year vesting
- PTO + Holidays
Quantum Pain and Orthopedics is a premier outpatient clinical network serving the San Antonio and Austin, TX areas. Our specialty is combining high quality healthcare with compassion and excellence. QPO strives to create a team that highlights our culture of diversity, ethics, and collaboration. Come join our team at Quantum Pain and Orthopedics and uncover the excellence in YOU! Compensation to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. Employment for this position is contingent upon the successful completion of a background check and drug screening.
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