Bilingual Medical Assistant

The Village was one of the first agencies in the country to provide homes for neglected children. Today, we continue to achieve our mission “to build a community of strong, healthy families who protect and nurture children” by providing a full range of behavioral health, early childhood and youth development, substance use treatment and support services for children, adults and families in the Greater Hartford, Connecticut region.

Named a Connecticut Top Workplace for six consecutive years with national distinction for workplace culture and diversity, equity and inclusion practices, you can be sure you’re joining an organization that’s just as committed to your success as we are to those we serve.

Hourly Rate: $20-$22 an hour commesurate with experience.

It is not typical for an individual to be hired at or near the top of the range for their role. Actual placement within range will be contingent upon a number of factors, including but not limited to the candidate's qualifications, education, experience, internal equity and alignment with market data.

JOB SUMMARY

The Medical Assistant will be responsible for assisting medical and psychiatric personnel in administrative and clinical tasks.

KEY RESPONSIBILITIES

1. Attends the medication refills fax line and process all requests.

2. Communicates with pharmacies, as directed, to provide and receive information for patients.

3. Verifies insurance coverage information, demographics, and contact information.

4. Responsible for call screening and triaging, scheduling appointments, and reminder calls.

5. Assists in tracking lab & EKG reports and documents results upon receipt. Notify providers when patients are due for screening or testing following DCF guidelines.

6. Obtains pertinent medical records including completion of Release of Information Form, if not completed.

7. Fills out, where permitted, school medication forms, medication consent, DSS-Drug Prior Authorization Request and DCF 465-Psychotropic Medication Consent Forms.

8. Performs vital signs on patients who come in for medication checkups.

9. Communicates with pediatric, psychiatric clinics, Physicians, Psychiatrists, and APRN’s, and other medical psychiatric personnel to obtain and transmit documents and information.

10. Communicates with families in psychiatric treatment when medically necessary.

11. Interpreting services in Spanish or arranging language line availability for the visits as needed.

12. Monitor, track, and schedule psychiatric referrals.

13. Other duties and responsibilities as assigned by management.

Keyword: Medical Assistant, Administrative Support, Clinical Support, Medication Refills, Fax Processing, Pharmacy Communication, Insurance Verification, Demographic Verification
Required Experience:

EDUCATION

· High school Diploma or equivalent required; Certified Medical Assistant required.

EXPERIENCE

· Bilingual Spanish speaking required. Certificate in medical interpreting preferred.

· Cultural competency to serve diverse client population.

· Organized and able to work independently with minimal supervision.

· Flexible and able to multi-task.

· Proficient in Microsoft Suite software. Familiarity with specific applications used by the Village a plus (CareLogic).

· Physically able to perform the essential functions of the position in a standard office environment, with or without reasonable accommodations, including the ability to interact with children and adolescents in a therapeutic environment/situation without risk of injury.

Benefits:

Our benefits package supports your whole life with comprehensive health coverage, generous paid time off, and employer matched retirement savings. We also invest in your growth through tuition assistance (Loan Forgiveness Program – NHSC, tuition reimbursement and Student Loan Repayment). https://thevillage.org/careers/our-benefits/

From: The Village For Families & Children