Bilingual Office Assistant
Department: Product Strategy Division Job Status: Full-Time
FLSA Status: Non-Exempt Reports to: Division Management
Work Schedule: Monday - Friday Positions Supervised: None
POSITION OVERVIEW:
The Bilingual Office Assistant primarily provides translating assistance for Japanese and Division manager(s). Also provides clerical support to members of the Division Management staff.
DUTIES: Include the following (but are not limited - other duties may be assigned)
Reasonable Accommodations Statement:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Essential Functions:
Assists in Japanese/English oral and written translations.
Collect and document any information requested by PSD managers.
Maintain and organize files for the PSD managers.
Assist Division Managers in preparing reports where translation to Japanese or English may be required.
Coordinate and as needed create POP signs and descriptions for import merchandise.
Schedule appointments, organizes meetings & conferences.
Act as central operator for PPRMHI Offices, receiving and re-directing calls and, if needed, taking and relaying phone messages.
Receives and distributes postal and intra-office mail and packages for Pan Am PPRMHI Offices.
Receives visitors and, as needed, will refer them to the appropriate manager.
Photocopies documents for distribution.
Upholds a strict level of confidentiality.
Sustain a high level of professionalism among the associates, managers and visitors.
Assists in handling other related office matters.
Other Duties / Responsibilities:
Prepare written and email correspondence.
Maintains high ethical standards in work place.
Maintains good communication with associates and management.
Complies with all Health and OSHA requirements.
Other task as assigned by the Division and/or Executive Managers (ex/Special Projects such as the e-commerce project)
PERSONAL REQUIREMENTS:
To perform the job successfully, an individual should demonstrate the following competencies:
Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Able to meet deadlines, completing assigned tasks.
Oral Communication Speaks clearly; Listens and asks questions; Respond well to questions.
Written Communication Writes clearly; Able to read and interpret written communication.
English/Japanese translation skill Ability to translate text; Able to interpret live conversations so that the parties may understand what is being conveyed.
Good Numeric Skills Add, subtract, multiply and divide with whole numbers, fractions, decimals, and percent.
Analytical - Uses intuition and experience to complement data; Notices discrepancies and inconsistencies in available information.
Adaptability Able to deal with frequent change, delays, or unexpected events.
Quality Accurate and thorough; Pays attention to details; Monitors own work to ensure quality.
Quantity Completes work in a timely manner; Strives to increase productivity.
Attendance/Punctuality Consistently at work all the time.
Interpersonal Maintains strict confidentiality; Listens to other without interrupting; A good disposition.
Professionalism High level of work ethics; Manages setbacks and challenges with a positive and constructive attitude; Treats all with respect and consideration; Accepts responsibility for own action; Follows through on commitments.
Initiative Seeks solutions on own; Offers useful suggestions; Asks for and offers help when needed.
Problem solving Identifies and resolves problems within scope; refer other problems to superior.
Organizational Support Follows policies and procedures; Supports Company goals and values.
Safety and Security Observes safety and security procedures; Reports potentially unsafe conditions;
SKILLS AND ABILITIES:
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education & Experience:
2-year college degree preferred but not required.
Good working knowledge of Microsoft Office Word and Excel.
Strong work ethic supported by a pleasant and positive attitude.
Certificates & Licenses:
Drivers license with clear abstract
Language Ability:
Speak, Read and Write Japanese and English. English should be native level.
Able to translate from Japanese to English and English to Japanese.
Work Environment:
Indoor (Artificial Lighting; Air Conditioned)
Outdoor if meeting requires onsite visit
Noise Level is moderate
PHYSICAL DEMANDS:
Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands
Lift/Carry:
Stand
O (Occasionally)
10 lbs. or less
F (Frequently)
Walk
O (Occasionally)
11-20 lbs.
O (Occasionally)
Sit
C (Constantly)
21-50 lbs.
O (Occasionally)
Handling/Fingering
C (Constantly)
51-100 lbs.
N (Not Applicable)
Reaching Outward
F (Frequently)
Over 100 lbs.
N (Not Applicable)
Reach Above Shoulder
O (Occasionally)
Push/Pull:
Climb
N (Not Applicable)
12 lbs. or less
F (Frequently)
Crawl
N (Not Applicable)
13 25 lbs.
O (Occasionally)
Squat or Kneel
O (Occasionally)
26 -40 lbs.
O (Occasionally)
Bend
O (Occasionally)
41-100 lbs.
N (Not Applicable)
N (Not Applicable) Activity is not applicable to this occupation.
O (Occasionally) Occupation requires this activity up to 33% of the time (0-2.5+ hrs./day)
F (Frequently) Occupation requires this activity from 33% - 66% of the time (2.5 5.5+ hrs./day).
C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs./day)
Other Physical Requirements:
Vision (Near, Distance, Color, Peripheral, Depth Perception)
Sense of Sound (Hear oral communication and buzzers/alarms)
The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employees ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.
