Bilingual Operations Supervisor

National Star Services

  • Orlando, FL
  • 21 days ago
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    Skills

    • Business Developmentunmatched
    • Business Growthunmatched
    • Business Strategyunmatched
    • Business Supportunmatched
    • Coachingunmatched
    • Communication Skillsunmatched
    • Corporate Policiesunmatched
    • Corrective Actionunmatched
    • Customer Relationsunmatched
    • Customer Satisfactionunmatched
    • Customer Service Operationsunmatched
    • Customer Support/Serviceunmatched
    • Develop and Maintain Customersunmatched
    • Employee Relationsunmatched
    • English Languageunmatched
    • Entrepreneurshipunmatched
    • Facilities Managementunmatched
    • Health Insuranceunmatched
    • Leadershipunmatched
    • Maintenance Servicesunmatched
    • Multilingualunmatched
    • Operationsunmatched
    • Operations Managementunmatched
    • Organizational Skillsunmatched
    • People Managementunmatched
    • Performance Managementunmatched
    • Presentation/Verbal Skillsunmatched
    • Problem Solving Skillsunmatched
    • Quality Metricsunmatched
    • Safety Processunmatched
    • Salesunmatched
    • Schedule Developmentunmatched
    • Spanish Languageunmatched
    • Staff Trainingunmatched
    • Strategic Planningunmatched
    • Team Lead/Managerunmatched
    • Team Playerunmatched
    • Willing to Travelunmatched
    • Writing Skillsunmatched

    Description

    We are a growing facility management company that provides janitorial, security, maintenance, and staffing services to clients across the country. Our success is built on exceptional customer service, operational excellence, and a dedicated team. We are seeking motivated professionals who are eager to grow their careers alongside our organization.

    Position Summary

    The Bilingual Operations Supervisor is responsible for overseeing daily operations within an assigned territory. This role requires a hands-on leader who can manage personnel, maintain strong client relationships, ensure service quality, and support business growth initiatives. The ideal candidate is self-driven, organized, and comfortable working in a fast-paced, entrepreneurial environment.

    Key Responsibilities

    • Assume full operational responsibility for an assigned business division or territory.
    • Supervise, motivate, and support field employees and team leads.
    • Conduct daily visits to job sites to ensure quality standards and customer satisfaction are consistently met.
    • Identify operational challenges and implement effective solutions.
    • Recruit, interview, onboard, and train new employees.
    • Assist with employee performance management, including coaching, corrective action, and termination procedures when necessary.
    • Prepare and manage employee schedules and staffing assignments.
    • Develop and maintain strong relationships with clients while identifying opportunities to expand service offerings.
    • Collaborate with management on sales and business development strategies.
    • Travel to client locations throughout the surrounding region as needed.
    • Ensure company policies, safety procedures, and ethical standards are followed at all times.

    Qualifications

    • Previous operations, facilities management, janitorial, security, staffing, or related supervisory experience preferred.
    • Strong leadership, coaching, and team-building skills.
    • Excellent verbal and written communication abilities.
    • Proven ability to build and maintain customer relationships.
    • Self-motivated, dependable, and results-oriented.
    • Strong organizational and problem-solving skills.
    • Experience with scheduling, staffing, hiring, and employee relations.
    • Ability to work independently and make sound decisions in a dynamic environment.
    • Willingness to travel within the assigned service area.
    • Availability to work Monday through Saturday as business needs require.
    • Bilingual in English and Spanish is required.

    What We Offer

    • 45k-48k yearly compensation.
    • Health Insurance.
    • Opportunities for career advancement
    • Supportive and collaborative work environment
    • Ongoing training and professional development

    If you are a motivated bilingual professional with operations experience and a passion for leading teams and serving customers, we encourage you to apply and become part of our growing organization.

    Depending on the volume of interests and submissions, we will only be contacting applicants who meet all of the minimum requirements listed in the job description. Only those applicants who align most closely with our minimum and preferred qualifications will be contacted for an interview.

    Numbers & Facts

    LocationOrlando, FL

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