Patient Care Coordinator organizes and provides support services for patients with individualized needs outside of the clinic’s scope of services under the supervision of the Operations Manager. This includes a variety of responsibilities, including, but not limited to Patient Medication Assistance, Referral Care Coordination, Maternal Care Coordination and general Case Management responsibilities. All activities related to this position are documented in the Electronic Health Systems (EHS), ensuring that the information is available for reporting and for provider review as directed in the policy and procedures manual.
Minimum Qualifications
Education
High School Diploma or equivalent.
Experience
One year healthcare experience in patient registration, admissions, or billing preferred. Medical Assistant training preferred.
Knowledge, Skills, and Abilities
Must be computer literate.
Possess strong interpersonal and communication skills. Calm, professional attitude in stressful situations and interactions.
High level of ethics in maintaining patient confidentiality.
Able to interpret identification, income, and residency information.
Ability to maintain courteous and customer oriented demeanor in a crisis situation and acts responsible to resolve or defuse the situation.
Ability to adapt well to change.
Ability to work closely with co-workers, other clinic staff and patients.
Physical and Mental Requirements
Sits, stands, walks and converses most of the day.
Ability to operate all general office equipment including telephone, calculator, computer, and printer/fax.
Exerts up to 10 pounds of force occasionally including pushing, lifting, carrying, and/or pulling objects.
OSHA Category III: Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.
Numbers & Facts
Location
Kenner, LA
Skills
Billingunmatched
Calculatorsunmatched
Case Managementunmatched
Communication Skillsunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Develop and Maintain Customersunmatched
Emergency Careunmatched
Fax Machinesunmatched
First Aidunmatched
Healthcareunmatched
Interpersonal Skillsunmatched
Material Movingunmatched
Medical Assistanceunmatched
Medical Billingunmatched
Medical Treatmentunmatched
Medicationsunmatched
Multilingualunmatched
OSHAunmatched
Office Equipmentunmatched
Operations Managementunmatched
Organizational Skillsunmatched
Patient Admissionsunmatched
Patient Careunmatched
Patient Confidentialityunmatched
Patient Registrationunmatched
Printersunmatched
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