Bilingual Personal Lines Account Manager / Agent

The Jonus Group

Columbia, MD

JOB DETAILS
SKILLS
Brokerage, Change Requests/Orders, Communication Skills, Cross-Selling, Customer Relations, Customer Retention/Renewal, Customer Support/Service, English Language, Insurance, Insurance Claims, Insurance Sales, Multilingual, Multitasking, Problem Solving Skills, Resolve Customer Issues, Sales Management, Sales Presentation, Spanish Language, Telesales
LOCATION
Columbia, MD
POSTED
1 day ago
Job Description

Personal Lines Insurance Account Manager

Job Summary

Established agency seeking to add a Personal Lines Account Manager to their team.

Responsibilities include:
  • Handling standard accounts
  • Client presentations and ability to resolve client concerns and issues
  • Review and recommend coverages for clients with a focus on satisfaction, retention and rounding existing accounts
  • Liaison between clients and carriers
  • Ability to cross sell and help walk-in/phone- sales questions
  • Ability to handle all types of personal insurance
  • Order and process renewal & change requests
  • Advise of coverage recommendations and assist clients with Insurance claims
  • Assist in retaining accounts: follow up on cancelations & Broker of Record Letters
  • Cross sell & round out accounts
Requirements:
  • Must have an active P&C license
  • Bilingual fluency in English & Spanish required
  • Must have working knowledge of agency management software
  • Must have excellent presentation and communication skills
  • Ability to multi-task and work in fast paced Insurance environment
  • Ability to work within a team environment
  • Ability to self-direct the completion of insurance related job duties

#LI-RF1

About the Company

T

The Jonus Group