Bilingual Receivables Account Specialist

A Day in the Life:

The Accounts Receivable Specialist is responsible for managing accounts receivable, billing, contacting customers regarding past-due balances, and ensuring timely payment resolution all while maintaining positive customer relationships. Bilingual in Spanish is required.

The starting rate for this position is $17.50 per hour.

What You'll Do:

• Conduct account research and analysis to ensure timely payment resolution.
• Develop a systematic approach for account reviews and collection calls.
• Meet or exceed individual cash targets and call volumes as assigned on a monthly and quarterly basis.
• Identify and process necessary accounts receivable clearing adjustments.
• Interact with both internal and external customers to resolve outstanding issues.
• Utilize root-cause analysis skills to uncover and resolve processes that prevent payments from being received within terms.
• Maintain accurate and complete documentation of all collection activity.
• Perform reconciliation as needed on AR balances and payments.
• Provide weekly updates to leaders on past due accounts and aging trends.
• Partner with Hertz Sales Representatives on customer payment performance.
• Escalate accounts showing signs of financial instability.
• Coordinate with other Hertz departments to resolve billing errors and prevent future occurrences.
• Respond to customer inquiries in a timely manner.
• Other duties as assigned

What We're Looking For:

• A minimum of 2+ years relevant experience preferred.
• High School Diploma.
• Some college preferred.
• Bilingual in Spanish
• Intermediate working knowledge with Microsoft Word and Excel (pivot tables, macros, v: lookups). Experience handling large dataset.
• Excellent organizational skills and ability to handle multiple tasks.
• Must be able to work well with others.
• Attention to detail and accuracy.
• Must have a strong sense of urgency and be self-motivated for success.
• Must be an independent worker and able to perform at a high level with minimal supervision

What You'll Get:

• Up to 40% off the base rate of any standard Hertz rental
• Paid Time Off
• Medical, Dental & Vision plan options
• Retirement programs, including 401(k) employer matching
• Paid Parental Leave & Adoption Assistance
• Employee Assistance Program for employees & family
• Educational Reimbursement & Discounts
• Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
• Perks & Discounts -Theme Park Tickets, Gym Discounts & more

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

US EEO STATEMENT

At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.

Individuals are encouraged to apply for positions because of the characteristics that make them unique.

EOE, including disability/veteran