Bilingual Receptionist

About the role

• TheBilingualReceptionist facilitatestheefficient operationoftheHeritage BuildingMaintenance officesbyperforming avariety ofclerical andadministrativetasks, and greeting clients, visitors, guests, and applicants with apositive andhelpful attitude.This individual willconduct employee orientations and onboarding for allnewly hired employees.

What you'll do

• Maintainsapositive,joyfulattitudefocusedoncustomerservice andhelping others.
• Greetsclients,visitors, andguests; determinesthepurpose ofeachperson'svisitand directs or escorts them to the appropriate location.
• Answersandtransfersphonecalls,screeningortakingmessageswhen necessary.
• Maintainsfiling systemsas assigned.
• Maintains office suppliesneededforSuite400locationandplacesorderswithChief AdministrativeOfficer.
• Managesuniform inventoryandplacesuniformorderswithHumanResources Director.
• Respondstoandresolvesadministrativeinquiriesand questions.
• Schedulesandcoordinatesmeetings betweenmanagementandstaffas needed.
• Assistswithtranslationandinterpretation needs.
• Schedules andcoordinatesinterviews andorientations withapplicantsunderthe direction of the Recruiter/HR Specialist.
• AssistingtheHR Specialist/ Recruiter withreviewingapplications, conducting intake interviews,and screening candidates for employment.
• Conductsorientationswithnewlyhired employees.
• Reportsabsencestomanagementandlogson HRIS.
• Trackspayrolldiscrepanciesandcommunicates outcomesIfindingsasnecessary with employees.
• Conductsexitinterviewsurveywithgeneralemployees uponresignationandcollects uniforms, keys, badges from exiting employees before issuing final paycheck.

Essential Skills

• Excellentverbalandwrittencommunication skills.
• Excellentinterpersonalandcustomerservice skills.
• Proficient inMicrosoft OfficeSuiteorrelated software.
• Excellentorganizationalskillsandattention to detail.
• Basicunderstandingofclericalproceduresandsystemssuchasrecordkeeping and filing.
• Abilitytowork independently.
• KnowledgeorfamiliaritywithHumanResourcesOnboardingProcessincluding1-9 forms, tax forms, and benefits is beneficial.
• FluentinEnglishandSpanishcommunicationsverbaland written.
• Positiveandjoyfulattitudefocusedonprovidingexcellentcustomer service.
• Ability to maintain confidentiality.
• Ability to multi-task and work in fast paced environments.

Qualifications

Required

• Must be 18 years of age or older.
• Must be legally authorized to work within the United States.
• Must be willing to submit to a criminal background check.
• High school diploma or equivalent.
• Previous experience in reception or office administration preferred.
• Bilingual proficiency in English and Spanish, with the ability to speak, read, and write fluently in both languages.
• Strong communication skills and customer-service mindset when working with candidates and hiring leaders.
• Proficiency in Microsoft Office applications (Outlook, Word, Excel).
• Ability to manage multiple tasks, competing priorities, and deadlines in a fast-paced environment.
• Ability to maintain confidentiality and exercise sound judgment when handling sensitive applicant and employee information.
• Ability to perform the essential functions of the position, with or without reasonable accommodation.

Working Environment and Physical Demands

• Work is performed in an office environment and at hiring events and/or job sites as needed.
• Frequent use of computers, phone, and other standard office equipment.
• Ability to sit and/or stand for extended periods and to move about office and event spaces as required.
• Ability to lift and carry up to 15 pounds occasionally.

Additional Details

This job description is not an employment agreement or contract. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice.

• Direct Deposit Pay every other Friday. 
• Medical, Dental, Vision Insurance and 401K with a company match available for full-time employees working 30+ hours per week. 
• Paid Holidays after 90 days for full-time employees working 30+ hours per week. 
• PTO accumulation for full time employees working 30+ hours per week.

This employer participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S. The E-Verify Participation and Right to Work Posters are available upon request.