Stagg & Associates is seeking a professional, organized, and customer-focused Bilingual Receptionist to join our team. The ideal candidate will serve as the first point of contact for clients and visitors, providing exceptional customer service in both English and Spanish. This role requires strong communication skills, attention to detail, and the ability to manage multiple administrative tasks in a fast-paced office environment. Previous experience working in a law firm, legal office, or professional services environment is highly preferred.
Key Responsibilities
Greet and assist clients, visitors, and vendors in a friendly and professional manner.
Answer, screen, and direct incoming phone calls in both English and Spanish.
Schedule appointments and maintain calendars for staff members.
Respond to client inquiries and provide accurate information regarding company services.
Manage incoming and outgoing mail, packages, and correspondence.
Maintain client records and perform data entry with accuracy.
Assist with document preparation, filing, scanning, and other administrative duties.
Ensure the reception area remains clean, organized, and welcoming.
Support attorneys and office staff with general administrative tasks as needed.
Maintain confidentiality of client and company information.
Qualifications
High school diploma or equivalent required.
Previous receptionist, administrative assistant, or customer service experience required.
Prior law firm or legal office experience preferred.
Fluency in English and Spanish (spoken and written) required.
Strong interpersonal and communication skills.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Excellent organizational and multitasking abilities.
Professional appearance and demeanor.
Ability to work independently and as part of a team.
Ability to maintain confidentiality and handle sensitive client information with discretion.
Preferred Skills
Experience working in a legal or professional office environment.
Strong customer service orientation.
Attention to detail and accuracy in record keeping.
Ability to prioritize tasks and manage multiple responsibilities efficiently.
Benefits
Competitive compensation
Professional development opportunities
Supportive and collaborative work environment
Paid time off and benefits package (if applicable)
How to Apply
Interested candidates should submit their resume and a brief cover letter to:
Kira Promise Email: kira.promise@staggandassociates.net
Stagg & Associates is an equal opportunity employer and encourages applications from qualified candidates of all backgrounds.
Numbers & Facts
Location
Houston, TX
Job Type
Full-time
Skills
Administrative Skillsunmatched
Attorneyunmatched
Calendar Managementunmatched
Communication Skillsunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Data Entryunmatched
Detail Orientedunmatched
Develop and Maintain Customersunmatched
English Languageunmatched
Establish Prioritiesunmatched
Health Insuranceunmatched
High School Diplomaunmatched
Interpersonal Skillsunmatched
Legalunmatched
Mail Processingunmatched
Microsoft Excelunmatched
Microsoft Officeunmatched
Microsoft Outlookunmatched
Microsoft Wordunmatched
Multilingualunmatched
Multitaskingunmatched
Organizational Skillsunmatched
Professional Servicesunmatched
Record Keepingunmatched
Spanish Languageunmatched
Team Playerunmatched
Telephone Skillsunmatched
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