Administrative Skills, Calendar Management, Communication Skills, Compensation and Benefits, Customer Relations, Customer Support/Service, English Language, Insurance, Licensing, Multilingual, Organizational Skills, Risk Management, Service Delivery, Small Business, Spanish Language, Team Player
Bilingual Receptionist / Office Assistant - Spanish/English (Training Provided)
Compensation & Benefits
Base Pay $17 - $20/hour depending on licensing and experience
Bonus
Paid time off (personal/sick days and vacation)
Paid training for Life and Health license
Office snacks, company luncheons and dinners
Valuable experience and opportunity for advancement
Role Overview
Rick Buckner State Farm Insurance Agency in Albuquerque, NM is seeking a friendly and dependable Receptionist / Office Assistant. Must be fluent in both Spanish and English. This role is ideal for someone who enjoys working with people, wants a stable weekday schedule, and is interested in learning valuable office, customer service, and insurance skills.
Responsibilities
Welcome and assist customers in person and by phone
Schedule appointments and manage basic office communications
Answer questions and route inquiries to team members
Help update customer records and process payments
Provide a positive first impression for the office
Support general administrative and office tasks
Qualifications & Licensing
Friendly, professional, and reliable
Comfortable speaking with people in person and on the phone
Strong communication and organizational skills
Detail-oriented with basic computer skills (Microsoft Office / general office software)
Bilingual, fluent in Spanish and English
Property & Casualty license or Personal Lines license (required)
Life & Health license (must be able to obtain)
About Us
At the Rick Buckner - State Farm Agency, we help individuals, families, and small businesses protect what matters most. Our team is committed to delivering exceptional service, building lasting customer relationships, and creating a positive impact in the communities we serve.
We foster a supportive, growth-oriented work environment where team members are valued, developed, and rewarded for their contributions. If you enjoy helping people, thrive in a collaborative setting, and want to build a meaningful career, wed love to connect with you.
Office Location:
9601 Sage Road SW Suite D, Albuquerque, NM 87121
Our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.