Bilingual Receptionist - Westrock Orthodontics

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

At Westrock Orthodontics, our Bilingual Receptionist is the heart of our patient experience. You'll work hand-in-hand with our doctors, dental assistants, and clinic leaders to deliver world-class care, streamline patient visits, and create a welcoming, high-energy environment.

This position is part of our dynamic Travel Team, supporting three of our premier local clinics:

• Bentonville Central: 2 days/week

• Bentonville J Street: 2 days/week

• Siloam Springs: 1 day/week

What You'll Do

• Patient Experience: Warmly greet patients, manage seamless check-ins/check-outs, and answer inquiries with exceptional customer service.

• Scheduling & Accounts: Coordinate and confirm patient appointments to maximize clinic flow, verify insurance eligibility, and maintain accurate account records.

• Clinic Support: Keep digital health records updated and partner with the team to manage office stock and maintain a clean, organized space.

What We're Looking For

• Languages: Fully fluent in both English and Spanish (required).

• Experience: 2+ years of office, reception, or customer-facing experience preferred.

• Education: High school diploma or equivalent.

• Key Skills: Strong verbal/written communication, reliable computer skills, sharp attention to detail, and top-tier multi-tasking abilities.

• Core Qualities: A collaborative, kind, and respectful team player who anticipates clinic needs, solves problems with a positive attitude, and genuinely cares for patients.

Why You'll Love Working Here We foster a supportive, winning culture that celebrates continuous growth and encourages everyone to succeed together.

Total Rewards & Benefits:

• Competitive Compensation & Career Growth: Ongoing development in a high-performing, passionate team.

• Health & Wellness: Flexible medical/dental/vision coverage, Employee Assistance Program (EAP), and complimentary orthodontic treatment for you and your family.

• Work-Life Balance: Generous Paid Time Off (PTO) and paid holidays.

• Financial Future: Industry-leading 401(k) plan with company matching.