Administrative Skills, Business Growth, Call Centers, Cold Calling Skills, Communication Skills, Customer Experience, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Satisfaction, Customer Support/Service, Customer/Client Research, English Language, Inside Sales, International Marketing, International Sales, Marketing, Marketing Campaign, Microsoft Office, Multilingual, Organizational Skills, Sales, Sales Prospecting, Sales Qualification, Sales Support, Social Media Marketing, Spanish Language, Telesales, Track Customer Issues
Mid-West Textile is looking for a Bilingual Sales Support Coordinator to join our team in El Paso, TX!
If you enjoy helping customers, have excellent communication skills, and are looking for a stable Monday–Friday position with opportunities for growth, we'd love to hear from you.
This is NOT a cold-calling position. You'll work with customers who contact us through our website, social media, marketing campaigns, and referrals.
What You'll Do
- Respond to customer inquiries by phone, email, text, and WhatsApp.
- Qualify inbound leads and gather customer information.
- Maintain accurate customer records in our CRM system.
- Assign qualified leads to the appropriate sales representative.
- Follow up with prospective customers.
- Support sales and marketing initiatives.
- Provide outstanding customer service throughout the customer experience.
Qualifications
- Bilingual (English/Spanish) required.
- 1–2 years of customer service, administrative support, sales support, call center, or related experience preferred.
- Strong communication and organizational skills.
- Comfortable speaking with customers by phone and electronically.
- Proficient with Microsoft Office.
- CRM experience is a plus but not required.
- Must live in or be able to commute to El Paso, TX.
- Must be authorized to work in the United States.
Great Backgrounds Include
- Customer Service Representative
- Call Center Representative
- Administrative Assistant
- Receptionist
- Sales Assistant
- Sales Support Specialist
- Appointment Setter
- Customer Success Representative
- Inside Sales Support
Why Join Mid-West Textile?
- Monday–Friday schedule
- No cold calling
- Competitive pay and benefits
- Stable and growing company
- Supportive team environment
- Career growth opportunities
- Work with an international sales and marketing team
- Make a direct impact on customer satisfaction and business growth
To Apply:Please submit your resume along with a brief summary of your customer service or sales support experience. Qualified candidates will be contacted for an interview.
Mid-West Textile is an Equal Opportunity Employer.