Bilingual Scheduling Coordinator

TAG MedStaffing

Miami, FL

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JOB DETAILS

SALARY

$23

SKILLS

Analysis Skills, Behavioral Health, Business Administration, Calendar Management, Call Center Operations, Communication Skills, Cross-Functional, Documentation, English Language, HIPAA (Health Insurance Portability and Accountability Act), Healthcare, Kronos Workforce Scheduler, Leadership, Maintain Compliance, Metrics, Microsoft Excel, Microsoft Office, Microsoft Word, Multilingual, Multitasking, Onboarding, Operational Support, Organizational Skills, Psychology, Record Keeping, Regulations, Regulatory Compliance, Reporting Skills, Schedule Development, Social Work, Spanish Language, Workforce Planning

LOCATION

Miami, FL

POSTED

30+ days ago

Job Overview Bilingual Scheduling Coordinator
Compensation: $23 $26/hour
Location: Miami, FL
Schedule: Monday to Friday, 10:00 AM 7:00 PM

TAG MedStaffing is hiring a Bilingual Scheduling Coordinator in Miami, FL for our client, supporting workforce coordination, scheduling operations, and contact center coverage within a fast-paced behavioral health environment. This role will assist with workforce planning, staffing adjustments, schedule management, operational reporting, and service coordination to ensure continuous support across a contact center operation. The ideal candidate is highly organized, adaptable, and experienced supporting workforce operations within healthcare, crisis services, or high-volume service environments.

Responsibilities as the Bilingual Scheduling Coordinator:

Workforce Scheduling: Create, maintain, and adjust staff schedules to support operational coverage across multiple shifts and service channels.
Coverage Coordination: Monitor staffing levels, attendance, and schedule adherence while assisting with real-time operational adjustments.
Operational Support: Assist leadership teams during high-volume periods, staffing shortages, and service disruptions to maintain operational continuity.
Reporting & Analysis: Track workforce metrics, attendance trends, staffing gaps, and operational performance data while preparing reports for leadership review.
Cross-Functional Collaboration: Partner with operations, HR, training, and quality teams to support onboarding, scheduling, and workforce planning initiatives.
Compliance & Documentation: Maintain accurate workforce records while ensuring compliance with confidentiality standards, HIPAA regulations, and organizational policies.

Qualifications for the Bilingual Scheduling Coordinator:

Education: Bachelors degree in Business Administration, Psychology, Social Work, Human Services, or a related field is required.
Language Skills: Bilingual English/Spanish or English/Creole communication skills are required.
Experience: 2+ years of workforce coordination, scheduling, contact center operations, or operational support experience is required.
Industry Knowledge: Experience within healthcare, crisis services, behavioral health, or 24/7 operational environments is strongly preferred.
Technical Skills: Proficiency with Microsoft Office Suite, particularly Excel and Word, is preferred.
Skills & Attributes: Strong organizational skills, communication abilities, analytical thinking, adaptability, professionalism, and the ability to manage multiple priorities in a fast-paced environment are required.

Application Notice: Qualified candidates will be contacted within 2 business days of application. If an applicant does not meet the above criteria, TAG MedStaffing will keep your resume on file for future opportunities and may contact you for further discussion.

About the Company

TAG MedStaffing

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