Bilingual Service Advisor

Penske Automotive

Duluth, GA

JOB DETAILS
SKILLS
Automotive Repair and Maintenance, Calendar Management, Communication Skills, Compensation and Benefits, Cost Estimates, Customer Experience, Customer Relations, English Language, Fortune 500 Customers, Genetics, Healthcare, Interpersonal Skills, Korean Language, Maintenance Services, Multilingual, Organizational Skills, Repair Orders, Team Player, Technical Support
LOCATION
Duluth, GA
POSTED
Today

Atlanta Toyota, a Penske Automotive Group dealership, is looking for an automotive Bilingual Service Advisor to join our team and deliver extraordinary customer experiences.

JOIN OUR TEAM

At Penske Automotive Group (PAG), we strive to create a positive and inclusive workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team.

Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. As a trusted Service Advisor, you will be the liaison between the customer and the service department, scheduling appointments, reviewing service history, relaying important information about vehicle maintenance and repairs to customers, and providing accurate cost estimates.

WHAT WE ARE LOOKING FOR

  • Bilingual proficiency required: English plus Spanish or Korean.

  • Genuine interest in providing an exceptional customer experience.

  • Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.

  • Excellent communication, interpersonal, and organizational skills.

  • Strong work ethic with the ability to work in a fast-paced, results-driven environment.

WHAT WE HAVE TO OFFER

  • Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."

  • Proudly named to Glassdoor's Best Places to Work

  • Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.

  • Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.

  • Values-driven culture built on integrity, professionalism, excellence, and teamwork.

WHAT YOU CAN BRING TO THE TABLE

  • Commitment: Ensure our customers have a world-class service experience at every step along their ownership journey, especially in the scheduling and estimating of vehicle service and repairs.

  • Excellence: Provide an unparalleled level of knowledge and technical expertise to help customers understand and approve their maintenance requirements, repair orders, and cost estimates.

  • Authenticity: Connect with customers about their vehicle questions in a professional manner that reflects understanding, clarity, accuracy, and courtesy.

  • Growth Mindset: Strive to grow the dealership and your career by hitting challenging monthly goals.

APPLY WITH US!

If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today!

Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.

Req Number: 36461

Position Code: 742701

Type: Full-time

Dealership: Atlanta Toyota

Location Address: 2345 Pleasant Hill Road

EEO Statement

The Company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information.

About the Company

P

Penske Automotive

Penske Automotive Group (PAG) is an industry leading transportation services company, operating more than 350 automotive retail and service locations across the globe. With over $20 billion in annual revenue we are a proud member of Fortune’s 150 largest companies and are recognized as one of Fortune’s World’s Most Admired Companies. While we sell and service the best brands in our World-class facilities, our strength and continued growth is fueled by more than 24,000 employees and the values they share. The collective dedication to hard work, integrity and customer service of our employees has positioned us as the World’s premier automotive retailer.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Automotive and Parts Mfg
FOUNDED
1990