Precision Injury Care is seeking a friendly, dependable, and motivated Bilingual Medical Front Office Coordinator (English/Spanish) to join our team. We are a multi-disciplinary pain management clinic. If you enjoy providing excellent patient care, thrive in a fast-paced environment, and are passionate about helping others, we'd love to hear from you!
Typical day will consist of:
Welcome and register patients with a warm and friendly customer service
Check patients in and out: clinic volume upwards of 50 patients/day
Answer multi-line telephone system
Provide accurate and complete information to patients and team members
Manage pending MRI results
Data entry into EMR system
Obtain insurance info, police reports, medical records etc.
Prepare, maintain, and file medical records
Answers phones calls for patient booking, basic questions and screen phone calls
Sending texts to remind patients of their appointment and checking voicemails
Handle payments for cash patients seen in office
Imputing and updating patient medical records while keeping HIPPA standards of confidentiality
Strong organizational skills are a must as we have different forms for all of our services
Help maintain the patient flow, so the wait times are at a minimal
A variety of other administrative support functions assigned
Most importantly is making sure all our patients happy, comfortable and satisfied when they leave the office
The ideal candidate will possess the following behavioral traits:
Proactively handle challenging people and/or situations
Have a high level of empathy and consideration of others
Have a level of patience
Establish/nurture personal relationships
Act as liaison between patients and our team
Keep calm under pressure and ability to think outside of the box
Possess excellent telephone skills
Strong verbal and written communication skills
Ability to display grace and professionalism
Be able to make patients feel comfortable and welcomed when they are in the office.
Requirements
Spanish Speaking
High school diploma or equivalent
Cheerful demeanor!!!!
Able to work 5 days
Proficient in Microsoft Office and Computer, scanner, fax, and phone system
Maintain the cleanliness of the clinic and the organization of work space
Maintain a professional appearance and appropriate attire
Enthusiastic approach to customer service
Willingness to learn and grow
*Pay is dependent on experience, certifications, etc.*
Numbers & Facts
Location
Lawrenceville, GA
Job Type
Full-time
Skills
Administrative Skillsunmatched
Communication Skillsunmatched
Customer Support/Serviceunmatched
Data Entryunmatched
Document Scannersunmatched
Electronic Medical Recordsunmatched
English Languageunmatched
Fast Foodunmatched
Fax Machinesunmatched
File Maintenanceunmatched
HIPAA (Health Insurance Portability and Accountability Act)unmatched
High School Diplomaunmatched
Insuranceunmatched
Magnetic Resonance Imaging (MRI)unmatched
Medical Officeunmatched
Medical Recordsunmatched
Microsoft Officeunmatched
Multilingualunmatched
Organizational Skillsunmatched
Pain Managementunmatched
Patient Assessmentunmatched
Patient Careunmatched
Patient Registrationunmatched
Presentation/Verbal Skillsunmatched
Record Keepingunmatched
Spanish Languageunmatched
Telephone Skillsunmatched
Writing Skillsunmatched
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