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Billing Admin

Clark Hill

Detroit, Michigan

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JOB DETAILS
SKILLS
Accounting, Accounting Software, Administrative Skills, Analysis Skills, Attorney, Billing, Billing Records, Communication Skills, Customer Support/Service, Detail Oriented, Develop and Maintain Customers, Documentation, Establish Priorities, File Maintenance, Higher Education, Legal, Legal Support Skills, Microsoft Office, Multitasking, Organizational Skills, Presentation/Verbal Skills, Professional Services, Resolve Customer Issues, Writing Skills
LOCATION
Detroit, Michigan
POSTED
Today
Position Summary:
Responsible for timekeeper/employee maintenance and client billing support. Billing support includes managing incoming requests, looking up client accounts, providing invoice copies, sending invoices out and assisting billing team in various client/billing related projects. Research and answer client account questions from attorney(s)/counsel, secretaries, and clients.
 
Essential Job Functions:
 
Billing Clerk
  • Provide exceptional customer service to both internal parties and external clients of the Firm.
  • Prepare documentation in accordance with Firm policy.
  • Ability to effectively interact and communicate with attorneys, LAAs (assistants), administrative staff and clients.
  • Review and verify accuracy of billing and supporting documentation as required.
  • Research and respond to inquiries regarding billing issues and problems.
  • Research and analyze client billing inquiries and returned mail.
  • Provide input for new billing formats as needed.
  • Understand and apply Firm billing policies.
  • Understand and comply with individual client billing guidelines.
  • Observe and maintain confidentiality of client and firm matters.
  • Establish and maintain client billing files and billing notes for each attorney/counsel.
  • Assist with special projects as needed.
Minimum Requirements:
  • Associate Degree in Accounting, Business, or related discipline or college level accounting classes (in lieu of a degree) with 3-5 years or more hands-on office admin experience in a law firm or professional services environment.
  • Elite 3E or equivalent accounting software experience.
  • Demonstrated proficiency with MS Office.
  • Excellent professional communications skills, both verbal and written.
  • Strong organization skills and attention to detail.
  • Ability to effectively manage multiple tasks through organizational and prioritization skills.
  • Must display good judgment and make sound decisions.
  • Must be flexible to change and be an enthusiastic supporter of departmental goals.
  • Must be focused and persistent, with a willingness to ask direct questions.
  • Flexibility to work additional hours, including weekends and evenings (particularly during the 4th quarter).
  • Ability to maintain a high level of confidentiality is a necessity.

About the Company

C

Clark Hill

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