Billing Analyst

Billing Analyst - (Remote)

As the leading innovator in Vehicle-to-Government (V2Gov) technology, Vitu is transforming the way vehicles, businesses, government, and drivers interact with one another.

Vitu provides innovative, cutting-edge services to the motor vehicle industry. Our namesake solution manages titling and registration transactions in all 50 states and across multiple locations — all on one platform. With the mission of expanding and automating Vehicle-to-Government (V2Gov) transactions, the Vitu platform is reimagining how drivers, businesses and governments interact with vehicles. Vitu has offices in California, Florida, Georgia, Illinois, Indiana, Kentucky, Minnesota, Montana, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oregon, Pennsylvania, and Virginia.

Job Summary

The Billing and ACH Reconciliation Specialist is responsible for Monthly Billing  and contact with customers pertaining to all things billing, ACH and Daily Reconciliation with which involves daily communications with the team and the department, handling all Insufficient Funds reported from the accounting department, tracking customer ACH returns, informing the customers of the return and working with them to reschedule, informing and providing customers with the information necessary to prevent future returns, suspending and restoring services pertaining to  delinquencies and all communications with the customers, Accounting department, regarding these matters. In addition to Quality Control on an as needed basis.

Key Responsibilities

•  Monthly Billing to customers

•  Daily Reconciliation

•  Insufficient Funds

•  Tracking customer returns & ACH’s

•  Request customer suspensions and restorations as needed

•  Communications with all parties involved ( Accounting dept, Customers

• Quality Control as needed

Minimum Qualifications and Experience 

• A Clean Criminal History

• Ability to effectively communicate with the customers and additional parties as needed

• Ability to multitask effectively

• Ability to learn new custom programs in addition to basic email, google calendar, word, excel, and other similar programs

• Excellent follow up and problem solving skills

• Attention to detail.

 Compensation 

 The hourly range for this position is:  $21.00 - $22.60

 The final pay for this position will be determined by multiple factors including, but not limited to, location, education, experience, training and skills.

At Vitu, our engaged workforce is the key to our success. We are committed to creating a positive, inclusive, and motivating environment where employees feel valued, connected, and empowered. We have an Employee first culture and foster a collaborative environment where innovation, creativity, diverse ideas and opinions are valued. We value each team member and ensure they have the opportunity to grow and contribute to the success of our organization. 

At Vitu, we care for our employees and their families. We offer a comprehensive benefits package including: 

• Healthcare Coverage for you and your family covering Medical, Dental & Vision

• Tax Advantage accounts such as Health Savings Account (HSA) & Flexible Spending Accounts (FSA)

• Generous PTO

• Pet Insurance

• Retirement Planning

• ID Theft Insurance

• Life and Disability Insurance

• Commuter Benefits

• Accident & Hospital, Critical Illness Insurance

• Tuition Reimbursement
  

Vitu is an Equal Employment Opportunity Employer. We value diversity and are dedicated to providing an equal and inclusive working environment. We are committed to providing an environment that is free from discrimination and harassment. We do not discriminate on the basis of race, color, religion, age, sex, sexual orientation, gender identity, ethnicity, national origin or ancestry, disability, marital status, veteran status or any other category protected by applicable federal, state or local law. Vitu is committed to providing reasonable accommodations when requested by an applicant or employee with disabilities, unless such accommodations would cause undue hardship.