Accounts Receivable, Aftercare, Analysis Skills, Billing, Billing Records, Billing Software, Business Operations, Business Solutions, Childcare, Communication Skills, Continuous Improvement, Credit and Collections, Cross-Functional, Customer Support/Service, Data Quality, Dental Insurance, Detail Oriented, Documentation, Early Childhood Education, Establish Priorities, Federal Laws and Regulations, Financial Analysis, Financial Reporting, Government, Government Billing, Government Funding, Healthcare, Leadership, Maintain Compliance, Metrics, Microsoft Excel, Multitasking, Needs Assessment, Operational Audit, Operational Improvement, Operational Support, Operations Processes, Organizational Skills, Performance Metrics, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Reconciliation, Retail, State Laws and Regulations, Team Player, Time Management, Tuition Reimbursement, Vision Plan, Writing Skills
Operations Analyst
Location:Onsite- Delray Beach, FL
Job Type: Full-Time
Salary: $60,000 – $65,000 annually
About Children of America (COA)
Children of America is a unique blend of people, principles, and pride that creates a strong and diverse community. We are dedicated to providing exceptional early childhood education while fostering a collaborative and growth-oriented workplace for our employees.
Our programs serve children from 6 weeks to 12 years old through Infant, Toddler, Preschool, Pre-K, Before & After Care, and Summer Camp programs. At COA, we value accountability, integrity, collaboration, and continuous growth.
As we continue to grow, we are seeking a detail-oriented and analytical Operations Analyst to support operational reporting, billing processes, financial accuracy, and business operations across our childcare centers.
Position Summary
The Operations Analyst is responsible for supporting operational and financial processes across multiple childcare centers. This role focuses on billing operations, reporting, account analysis, collections, operational support, and cross-functional collaboration to help ensure efficiency, accuracy, and consistency across the organization.
The ideal candidate is analytical, highly organized, detail-oriented, and comfortable working in a fast-paced, multi-location environment.
Who You'll Work With
In this role, you will regularly collaborate with:
- Parents and families
- School Directors
- Assistant Directors
- District Managers
- Corporate leadership
- Government agencies
- Cross-functional corporate teams
Key Responsibilities
- Review operational reports and billing information submitted by center management for accuracy and completeness.
- Analyze operational and financial data and prepare reports for district managers and corporate leadership.
- Support center and district management teams with operational procedures, billing processes, and software systems.
- Process account adjustments related to rate changes, credits, and billing discrepancies.
- Maintain accurate operational and billing records and documentation.
- Manage billing, invoicing, collections, and account reconciliation for assigned childcare centers.
- Submit monthly attendance records and invoices to government agencies and funding programs.
- Analyze invoices, reports, and operational metrics to ensure accuracy and compliance.
- Collaborate with internal departments to ensure timely and accurate information flow.
- Develop strong partnerships between field operations and corporate teams to improve efficiency and communication.
- Identify opportunities for process improvement and operational consistency.
- Provide high-quality customer service to internal and external stakeholders.
- Ensure all activities align with Children of America's mission, values, and ethical standards.
Qualifications
Required Qualifications
- Bachelor's degree required.
- Minimum of 1 year of experience in operations, billing, financial analysis, accounts receivable, or related business operations.
- Strong analytical skills and attention to detail.
- Excellent organizational, problem-solving, and time-management abilities.
- Strong written and verbal communication skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Advanced proficiency in Microsoft Excel and business software systems.
- Knowledge of state and federal regulations related to billing and operational compliance.
Preferred Qualifications
- Experience in childcare, education, healthcare, retail, or other multi-location operations.
- Experience with operational reporting, billing systems, or government funding programs.
- Familiarity with financial reporting, KPI tracking, and process improvement initiatives.
Our Shared Mission & Values
Accountability
We empower decision-making by taking responsibility, learning from challenges, and supporting COA's mission and values.
Collaboration
We work together to understand the needs of our stakeholders and deliver effective solutions.
Growth Mindset
We embrace feedback, innovation, and continuous improvement to strengthen both our employees and organization.
Integrity
We make thoughtful decisions that prioritize doing what is right for our children, families, employees, and communities.
Benefits & Perks
- Competitive salary
- Internal career advancement opportunities
- Childcare assistance program
- Educational assistance and tuition reimbursement
- Employee referral bonus program
- Employee recognition programs
- Medical, dental, and vision insurance
- 401(k) retirement plan
- Life, accident, and disability insurance
- Paid vacation and paid holidays
- Supportive and collaborative work environment
Compensation
The base pay range for this position is $60,000 – $65,000 annually. Final compensation will be based on experience, skills, location, and internal equity. This position may also be eligible for performance-based incentives and additional benefits.
Equal Opportunity Employer
Children of America is committed to fair and transparent hiring practices and is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status under applicable law.
Reasonable accommodations may be provided to qualified individuals with disabilities upon request.
C
Children of America
Overview
At Children of America, our employees are the fuel that helps our company run. Working for us is an opportunity for you to achieve success and career goals. We are committed to making you feel important and part of a team. You will have the chance to work in a fun environment while learning and developing skills to fuel your future. Our deep commitment to the families we serve, community involvement, and high-quality early education are some of the many reasons why so many early education professionals have chosen to join the Children of America family. Established in 1997, Children of America has grown to be one of the nation's most respected childcare organizations providing early childhood education and development programs. Our “exclusive curriculum” is one-of-a- kind and focuses on the development of the total child – physically, socially, emotionally and intellectually. We provide a safe, nurturing, learning-friendly environment in which infants and children can develop to their full potential. Further, we recognize that each child is unique, with talents, abilities, interests, and needs unlike any other. Our staff members understand and respect this individuality, and are dedicated to fostering self-esteem and self-awareness. We at Children of America strongly believe in providing stimulating curricula and enriching, individualized experiences in order to promote the academic and social development of each child.
Benefits
Children of America provides more than just day care, we offer early childhood educational programs that promote school readiness and a lifetime love of learning. We offer an excellent compensation and benefits package that includes:
DISCOUNTED CHILDCARE "NATIONAL TRAINING INSTITUTE" FOR PROFESSIONAL DEVELOPMENT PAID VACATION HOLIDAY PAY EDUCATIONAL REIMBURSEMENT Additionally, we offer the following voluntary benefit options: MEDICAL AND DENTAL INSURANCEDISCOUNT VISION PROGRAM LIFE INSURANCE LONG-TERM DISABILITYREDUCED CREDIT UNION MEMBERSHIP FEES 401(K) PLAN
*Benefits packages are determined by job classification and status. Not all benefits are applicable to every position. *Benefits may vary by individual Children of America location.Mission Statement
Children of America's commitment is to provide a safe, developmentally appropriate environment for infants through elementary school. Our emphasis is to provide a stimulating and educational experience that promotes every child's social, emotional, physical and cognitive development. We deliver educational programs that foster self-esteem, encourage curiosity and inspire children’s desire to be life-long learners.People
We're Looking for Passionate and Creative Individuals The most important foundation for every child’s success is a nurturing adult who helps spark imagination, build self-esteem and help children discover the world and all it has to offer. And because we are growing leaps and bounds we are recruiting qualified, talented, and dedicated candidates. We hire only the best and the brightest childcare professionals. Our history and commitment to education has made us a nationally recognized childcare company and we would like to invite you to be part of our amazing team.Products
INFANT PROGRAM:
6wks to 9 mths & 9 to 16 mths (2 levels).
TODDLER PROGRAM:
16 mths to 2 yrs & 2 to 2 1/2 (2 levels).
PRESCHOOL + PRE-K PROGRAMS:
21/2 to 3, 3 to 4, & 4 to pre-K (3 levels).
KINDERGARTEN PROGRAM:
School Age 5 to 6
GRADES 1 THRU 5:
School Age 5 to 10
BEFORE & AFTER SCHOOL PROGRAM:
School Age 5 to 12.
SUMMER CAMP PROGRAM:
Camp WOW" School Age 5 to 12.
CHILDREN OF AMERICA IS EXPANDING AND WE ARE LOOKING
FOR TALENTED CHILDCARE PERSONNEL.