Billing and Front Desk Coordinator

Billing & Front Desk Coordinator

Explore Wellness | Boise, Idaho

Part-Time | 8–24 hours/week | Flexible Schedule

Do you love details, organization, and helping people? Are you the kind of person who notices when something doesn't quite add up—and enjoys figuring out why?

Explore Wellness is looking for a Billing & Front Desk Coordinator to join our small, close-knit team! This is a part-time position with a flexible schedule, and we're happy to discuss the number of hours that work best for the right person—approximately 8–24 hours per week.

Our practice is a family-focused chiropractic office where we care deeply about our patients, our community, and creating a positive experience for everyone who walks through our doors. We're looking for someone who is dependable, detail-oriented, friendly, and excited to be part of a great team.

What You'll Do

Billing & Administrative Responsibilities

• Manage day-to-day patient billing and insurance-related tasks
• Submit and track insurance claims
• Review accounts, payments, and outstanding balances
• Work insurance claim denials and rejected claims, including researching the reason for denial and troubleshooting issues to determine the appropriate resolution
• Follow up with insurance companies regarding unpaid, denied, or delayed claims
• Communicate with insurance companies and patients regarding billing questions and account issues
• Identify and resolve billing discrepancies and other account issues
• Maintain accurate patient and financial records
• Assist with other administrative and office projects as needed

Front Desk & Patient Experience

• Welcome patients with a warm, friendly attitude

• Answer phones, texts, and emails

• Schedule and confirm appointments

• Check patients in and out

• Collect payments and assist with account questions

• Help keep the office organized and running smoothly

• Provide excellent customer service to our patients and families

We're Looking For Someone Who Is

• Detail-oriented and comfortable working with numbers and paperwork

• Organized and able to follow through on tasks

• A strong communicator—both written and verbal

• Friendly, professional, and genuinely enjoys helping people

• Comfortable multitasking and shifting between different responsibilities

• Dependable and able to work independently

• Comfortable learning new software and systems

• Able to maintain confidentiality and handle sensitive patient information appropriately

• A team player who contributes to a positive office environment

Previous medical billing, chiropractic office, or healthcare administrative experience is a plus, but we're willing to train the right person.

Why Work With Us?

We think working for a small, local practice has some pretty great perks:

• Flexible part-time schedule — let's talk about what works for you

• A small, supportive team where your work actually matters

• A positive, welcoming, family-oriented environment

• The opportunity to build relationships with patients and their families

• Variety in your work—billing, front desk, and office responsibilities

• Less of the corporate bureaucracy and more opportunity to make a difference

• A workplace that values teamwork, communication, and work-life balance

• The chance to be part of a practice that is genuinely invested in the health and well-being of our community

Schedule

8–24 hours per week, with flexibility in determining the schedule for the right candidate. 

We're open to discussing different scheduling options and want to find an arrangement that works well for both you and our practice. The schedule will be set once it is agreed upon.

Compensation

$20-24/hour DOE

To Apply

Make sure to answer the questionaire and submit your video as prompted!